Hi, I have an A3 flatbed printer, based on Epson 1390 and all was ok until I had to change the print head.
Everything went well and white was bright white as it should be for a couple of weeks, then I noticed the white is not bright anymore, it has an ivory/yellowish off-white tint to it.
When printing, it appears to print bright white, but as the UV passes over it, it gains this horrible tint to it that makes it look like old white paint!
The white I was using was ok, so when started to print with a tint, I thought it was an ink issue, I ordered more ink with expiry date as April 2025 but is still same issue. Sometimes the tint is darker than other time. As the cyan and magenta is laid on top of the tinted white, the blue colours look green and the red colours look orange.
I would love to be able to fix this. I have been on to service, but they have tried connecting via Team Viewer and using different software, but not fixed. They are now suggesting it could be the UV lamp running too hot?
The image attached shows the bright white as it used to be on the right with the tinted white on the left. When first noticed in August 2024, I was using same ink as before although it did say exp 10/2024. But new ink expires 04/2025.
Any ideas to rectify this would be greatly received.
Many thanks
Jimmy
Everything went well and white was bright white as it should be for a couple of weeks, then I noticed the white is not bright anymore, it has an ivory/yellowish off-white tint to it.
When printing, it appears to print bright white, but as the UV passes over it, it gains this horrible tint to it that makes it look like old white paint!
The white I was using was ok, so when started to print with a tint, I thought it was an ink issue, I ordered more ink with expiry date as April 2025 but is still same issue. Sometimes the tint is darker than other time. As the cyan and magenta is laid on top of the tinted white, the blue colours look green and the red colours look orange.
I would love to be able to fix this. I have been on to service, but they have tried connecting via Team Viewer and using different software, but not fixed. They are now suggesting it could be the UV lamp running too hot?
The image attached shows the bright white as it used to be on the right with the tinted white on the left. When first noticed in August 2024, I was using same ink as before although it did say exp 10/2024. But new ink expires 04/2025.
Any ideas to rectify this would be greatly received.
Many thanks
Jimmy