Hey guys-
For roll labels, wee have been using Stouse exclusively for the last eight or so years. Our rep is AMAZING, and she really kicks butt with us and makes us look like all-stars...MOST OF THE TIME. Stouse pricing is right on point, their print quality is fantastic, and overall quality is great when using basic/stock items.
Where we are falling short is when we have a customer who comes to us with a label from another previous print guy....or a custom material is needing sourced. We have lost two customers this year (one is one of our biggest) because they bought a new little inkjet label printer and wanted some pre-printed and die-cut labels with legal info already printed, but we just couldn't source material that would work with their inkjet printer after four times of sending them samples to test. The customer is now two months later and out of time.
Is anyone having luck with slightly more difficult roll label situations that may require custom materials...or a little more difficult troubleshooting other than just BOPP or simple labels?
For roll labels, wee have been using Stouse exclusively for the last eight or so years. Our rep is AMAZING, and she really kicks butt with us and makes us look like all-stars...MOST OF THE TIME. Stouse pricing is right on point, their print quality is fantastic, and overall quality is great when using basic/stock items.
Where we are falling short is when we have a customer who comes to us with a label from another previous print guy....or a custom material is needing sourced. We have lost two customers this year (one is one of our biggest) because they bought a new little inkjet label printer and wanted some pre-printed and die-cut labels with legal info already printed, but we just couldn't source material that would work with their inkjet printer after four times of sending them samples to test. The customer is now two months later and out of time.
Is anyone having luck with slightly more difficult roll label situations that may require custom materials...or a little more difficult troubleshooting other than just BOPP or simple labels?