Robert Armerding
Listen Sharp
I am guessing that you mean Microsoft Teams, right?My daughter uses teams for school.
I am guessing that you mean Microsoft Teams, right?My daughter uses teams for school.
There were about 16 people
Yeah, that's what everyone told me too.
Yes. It was awkward for everyone else when I stood up but it was strange to me that you keep asking for more meetings.Notarealsignguy, thank you for your reply. I appreciate your feedback. If you don't mind, do you care to expand on that?
FireSprint, your reply is very much appreciated. Your six examples show that you have made good use of Google hangouts. A big thank you!Internally, we use Google hangouts. Very useful for us.
- Our front office staff work from home half to full time now so it's essential with that.
- We meet with our developers in India that keep our website running.
- We do virtual demos all the time with equipment manufacturers. We send files and media ahead of time and then watch them run it virtually. Then they ship it back to us for inspection.
- We screen share with engineers and techs to fix equipment
- We screen record internal tutorials.
- We meet with customers and colleagues regularly to have a deeper conversations than a phone call. (try a virtual happy hour with a bourbon...it's fun!)
Gino, as you say, "Care to 'splain ?? " Back before the COVID-19 pandemic, let me create a scene for you. Imagine sitting in a sign makers office observing the maker sitting next to a client, both looking intently at one computer monitor. You can hear them discussing different aspects of a sign project. Finally, at some point, they both agree that they have accomplished enough to finish their conversation. Now, Gino, fast forward to where we are today. With video conferencing, the same work can be done.My wife used zoom several times during the pandemic. It was horrible. Everyone talking at the same time, nobody listening and it just seemed like a big hen party. There were about 16 people on it each week. Nothing ever got accomplished and she swore everytime when she got off,, she'd never do it again. Towards the end, she just did conference call, cause of all the bullsh!t on zoom. Thank goodness they went back to regular meetings...... in person. Zoom is silly for anything on professional level, unless you can command cooperation among adults.
You see what you have with this membership...... it'll never work with this group.
If I might....... why or what are you trying to accomplish with proven failures ?? It's not easy to re-invent the wheel, and with your limited knowledge, displayed thus far, for this industry and how to work along side or with others, this doesn't make any real sense. Care to 'splain ?? Can you please give me YOUR ideas or reasons and not answer a question with another question ??
Another big thank you, FireSprint, for you reply and input. Especially your comment, "More effective when they could see the calm in my face as well as hear it in my voice." Reminds me that we are primarily a VISUAL industry. I so much appreciate your willingness to reply.Yeah 16 people talking at once would be useless.
We generally have 4 or less. If we do something company wide, I generally moderate it or it's a platform for me to tell everyone about a big announcement. In March/April, just letting everyone know it was going to be OK and we still had plans for growth. More effective when they could see the calm in my face as well as hear it in my voice.
Texas_Signmaker, in response to your feedback, which I do appreciate, during the decades that I worked for a sign supplier, the most common topic, by far, was pricing. There where many times when I heard sign makers complain about getting into a project only to find a competitor took all of their work and undercut their price.Robert, since you don't actually provide any information people are suspect of you. Why don't you actually contribute to the community instead of try to bait people to give you a response. I'm sure you being a rep for a sign supplier you could share something we all could use.. like how much room is there for negotiation? What amount of sales makes a customer "big" and command better pricing?
Texas_Signmaker, in response to your feedback, which I do appreciate, during the decades that I worked for a sign supplier, the most common topic, by far, was pricing. There where many times when I heard sign makers complain about getting into a project only to find a competitor took all of their work and undercut their price.
You ask for my contribution to this community. Let me give it a try.
I believe it is possible to make pricing not always the first issue.
How do you do that? It starts with building a solid relationship with your client, one client at a time, and more specifically, the type of client that is in your sweet spot, in your wheelhouse.
The starting point for every relationship is something you, Texas-Signmaker, and I have already touched on, and that is in being a highly skilled listener. Here is where I can make a major contribution to this community. I am willing to work one-to-one with any Signs101 member to improve their listening skills, with the intent that they will become a great listener. To me, if the listening skills are just taken for granted, then not much else will really work well.
Test yourself. As you listen, are you thinking of what you want to say next, or are you really listening? If you want to, are you able to give the other person your full attention, 100%? Do you have well practiced listening tools ready, kept sharp, eager to hear the other person out?
One of those tools is the art of asking well thought out questions, questions that clearly show that you are indeed listening. Questions to clarify the details.
Then, before you say anything from your side, are you able to summarize what the other person is saying, to the point where they confirm that you do indeed understand them. That is a gift that will help make price a second issue.
Texas_Signmaker, let me ask you, does any of this make sense to you?
Nope.Yea... sounds like you're practicing to be a politician with that "answer"