Recent content by PHILJOHNSON

As was mentioned previously, there is an Illustrator plug-in that will apply the Summa registration marks(you can download that here - https://www.airmark.com/pages/summa-s2-series-vinyl-cutter-downloads) and that works up through version CC23. Once the marks are applied, you can use MacSign...

Good afternoon, I would not recommend cutting posters using a D160 cutter. It's going to be difficult to dial in the flex(perf cut) settings to consistently cut the same depth where your tabs are wide enough to keep the cut posters in the material web without them being too large where they...

$2,700 is the cost for the part, and I am checking on current availability for you now. Not sure if I will have an answer today, or if it will be tomorrow morning, but I will update you once I hear back.

So, you could try updating the firmware first, but if that doesn't clear the error then you most likely will need to replace the mainboard.

What Chris suggested is correct. Here's the exact snippet on the error message from the service manual -

Easy fix for this one - Launch Cutter Control, scroll to Autoload, set that to off and hit apply. Autoload the measuring process you described, and you can turn that on and off as needed. Just keep in mind that when you turn that off, the cutter will not read back the material size to the...

Good afternoon, We are a material supplier based in Seattle and carry 3M, Avery, etc. materials. Would be happy to connect sometime to discuss your material needs and see if we can source those for you. My office line is 800-527-7778, ext. 112 and I can also be reached via email at...

Is the feeding happening in the middle of a cut job, or does it happen when you first load the material? If it happens when you first load your material, I would just turn autoload off(you can do this in cutter control) and it won't feed out the material when it is booting. If it's happening mid...

Hi Brent, Our team at Airmark can definitely help. We used to own and operate Summa for 20 years and most of our techs have 10+ experience with Summa cutters, including the original S-Class. We have a variety of support plans that you can purchase, or you can also send us your cutter to...

We(Airmark) have the 399-610 cutting heads in stock. The bracket that holds the blade holder cannot be purchased separately like Frank mentioned, so you would need to purchase the entire head if that bracket is busted. I have had customers glue the bracket back together as a temporary fix, so...

If you have this connected via USB without using a serial to USB adapter, then most likely all you would need to do is download the USB driver and a copy of Winplot, both of which you can download here - https://www.airmark.com/pages/summacut-vinyl-cutter-downloads Just make sure you configure...

We appreciate your business and kind words! Let us know if there's anything else that we can do to help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

I suspect that this more of a software issue, and not the blade holder not lowering down correctly or getting stuck(this can happen with the older drag heads as they wear down over time, but we don't see this very often on a newer machine). One easy way to test this theory would be to create a...

Hi Terry, You would need to use Winplot with the older SummaSign machines, and it's important to note that replacement parts like mainboards, belts, motors, etc. are no longer available for that machine, so if it were to have any issues, there would be no way to remedy those. We(Airmark) might...

What types of materials do you print on currently? Have you considered getting a separate cutter to do the contour cutting as opposed to using a machine that does both functions? The cut quality would be a lot better with a separate cutter like a Summa and you also would not have the production...