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Good morning, We have a variety of different vinyl options that are specifically made for the DC4 & DC5 printer cutters that you can order on our site(https://www.airmark.com/collections/vinyl-media) and anything with a DC in the part number(there are several options for white and clear, cast...

Do you also have the ColorControl RIP software that came with the DC4sx originally? If so, the color profiling and overall process will work much better using Corel(with the Summa Printer Tools installed) and the ColorControl software as opposed to trying to get Signlab to produce favorable...

You cannot adjust the vacuum suction on the S3, but you can add additional pinch rollers which are called "media select kits". The part number for the kit on the S3 models is 395-682, cost is $417/ea., and we(Airmark) usually keep those in stock. The additional pinch roller will reduce the gap...

Hi All, Just wanted to point out that while the pinch rollers are the same between the S2 & S3 cutters, the media select kits are different and are not cross compatible between the two models. The part number for the S3 media select kit is 395-682 and the cost is $417. The part number for the...

Are you using the media flanges, and are those flanges in the plastic guides on the roll-support? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

If your cutter(would still like to know which model) is detecting the registration marks, it's definitely not the laminate. Mark read/scan issues can definitely be a challenge, especially with high gloss or reflective materials, but if your cutter is finding the marks without problems, it's most...

Good morning, You would use MacSign to send the cut files to the Summa, and can use either the Summa cutter tools or GoSign cutter tools plug-in for Illustrator to add the registration marks. RIP and print will be done in Versaworks, so that part of the process won't change. The S2 was...

Which cutter model and cutting software are you using? The lamination likely has nothing to do with the accuracy issue, especially if the sensor is able to detect and scan each mark. It's probably something on the software side of things, or the sensor needs to be properly calibrated. If you can...

Hi Steve, The Summa cutter will definitely offer better cutting accuracy, so if contour cutting is the primary use for the dedicated cutter, the Summa is the much better option. The Graphtec FC machines do have more cutting force than the drag knife Summa models(600 grams on the FC8600 & 400...

If you're looking for more design functionality in the cutting program, GoSign is definitely not the right solution. Like most free cutting programs, it's very basic, and really just designed to import a cut file and send it to the Summa cutter(similar to the previous Summa cutting software...

It's possible that it could just be the pinch roller sensor that needs to be replaced(part number is KIT-2011 for the sensor) and not the mainboard like you dealt with five years ago. When the cutter boots up, the carriage should go all the way to the right(origin) before it moves to detect each...

If you have already replaced the daughter board on the module(PCB) and run the module calibration, it's possible the entire module may need to be replaced. We(Airmark) do have a repair center where you could ship the module for evaluation and possible repair, but our techs are likely to...

Is nesting the most important feature, or is there something else in Vinylmaster that isn't in GoSign that you need? Are you contour cutting with the S3 or just vinyl cutting without registration? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

We may just need to open a satellite office up in Canada because we do get a lot of requests, especially on the Summa side, from our friends up north. Seems like the options in Canada are pretty limited for Summa, especially if you need experienced tech support. Always happy to help my fellow...

The outer two rollers need to be on the material and are responsible for tracking, so they cannot be moved to the side. Each pinch roller assembly adds another 2.25" to the minimum width as a result, so it's only recommended to add additional rollers if the media is not staying flat with the 4...

Your S140-T should already have 4 pinch rollers installed(that's how they come from the factory) and the middle rollers use half pressure and don't really help with tracking unless your material is flexing/puckering in the middle(the middle rollers help keep the material down flatter to the...

We(Airmark) may actually have these old SummaSign and SummaCut drag heads still available. We used to own and operate Summa for 20 years and are the only Summa distributor who stocks replacement parts like this. You can obtain part information by contacting our tech team at 800-323-9766 and once...

If you have a color touch screen, and not a monochromatic touch screen, then you have an S2 machine. You can add additional pinch rollers, which are referred to as media select kits, and you can add as many as you require. Just keep in mind that each additional roller increases your minimum cut...

Would a 30" cutter work or were you looking for something smaller than that? The Summa S1D75(30") cutter would be worth considering, and it has great cutting accuracy(up to 26' of cutting accuracy), speed(44 in/sec.), and force(600 grams capable of cutting up to 30 mil). You can get one of those...

Good to hear that those adjustments got things dialed in better for you! Feel free to contact me anytime if there is anything else I can do to help and hopefully you score a big 10,000 plus decal order soon. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com