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What cutting software are you using for the contour cuts and have you already done a length and OPOS calibration? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

You could try adjusting the OPOS sensitivity to get more consistent mark scanning on the reflective. You could also try using the yellow OPOS filter(I have attached instructions) and see if you can get OPOS to find the marks that way. If both of those options don't work, you could always to the...

One of the Summa tangential cutters would be ideal for cutting these smaller/finer details. The tangential head is motor-controlled and lifts and turns the blade at high-speed during the cutting process. The current model is the S3T160, which is a 62" cutter with the ability to cut up to a max...

You can manually install the GoSign Cutter tools plug-in by copying the plug-in file from the GoSign cutter tools folder(the exact file is called sugosigncorelplugin.cpg) and pasting that into the plug-ins folder in the Corel folder. Just make sure that Corel is closed while transferring the...

Thank you for the kind words, Bob! Good to hear we were able to get you back up and running quickly. Feel free to contact us anytime if there is anything else that we can do to help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

I would agree with Frank that an S1D140 would have served you much better than the S1D140FX. The S1D140 can cut a wider range of media(the pinch rollers aren't set in fixed positions like the FX) and will allow you to manually assign your origin. Simply put, you bought the wrong cutter model if...

Good afternoon, The S1D60(24") model is only available for markets outside the US, so if you're in the US, the S1D75(30") is the model you should be looking at. It's the same cutter, just 30" wide instead of 24". The Graphtec alternative is the CE6000-60, which is the 24" entry level machine...

Good morning, We have a variety of different vinyl options that are specifically made for the DC4 & DC5 printer cutters that you can order on our site(https://www.airmark.com/collections/vinyl-media) and anything with a DC in the part number(there are several options for white and clear, cast...

Do you also have the ColorControl RIP software that came with the DC4sx originally? If so, the color profiling and overall process will work much better using Corel(with the Summa Printer Tools installed) and the ColorControl software as opposed to trying to get Signlab to produce favorable...

You cannot adjust the vacuum suction on the S3, but you can add additional pinch rollers which are called "media select kits". The part number for the kit on the S3 models is 395-682, cost is $417/ea., and we(Airmark) usually keep those in stock. The additional pinch roller will reduce the gap...

Hi All, Just wanted to point out that while the pinch rollers are the same between the S2 & S3 cutters, the media select kits are different and are not cross compatible between the two models. The part number for the S3 media select kit is 395-682 and the cost is $417. The part number for the...

Are you using the media flanges, and are those flanges in the plastic guides on the roll-support? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

If your cutter(would still like to know which model) is detecting the registration marks, it's definitely not the laminate. Mark read/scan issues can definitely be a challenge, especially with high gloss or reflective materials, but if your cutter is finding the marks without problems, it's most...

Good morning, You would use MacSign to send the cut files to the Summa, and can use either the Summa cutter tools or GoSign cutter tools plug-in for Illustrator to add the registration marks. RIP and print will be done in Versaworks, so that part of the process won't change. The S2 was...

Which cutter model and cutting software are you using? The lamination likely has nothing to do with the accuracy issue, especially if the sensor is able to detect and scan each mark. It's probably something on the software side of things, or the sensor needs to be properly calibrated. If you can...

Hi Steve, The Summa cutter will definitely offer better cutting accuracy, so if contour cutting is the primary use for the dedicated cutter, the Summa is the much better option. The Graphtec FC machines do have more cutting force than the drag knife Summa models(600 grams on the FC8600 & 400...

If you're looking for more design functionality in the cutting program, GoSign is definitely not the right solution. Like most free cutting programs, it's very basic, and really just designed to import a cut file and send it to the Summa cutter(similar to the previous Summa cutting software...

It's possible that it could just be the pinch roller sensor that needs to be replaced(part number is KIT-2011 for the sensor) and not the mainboard like you dealt with five years ago. When the cutter boots up, the carriage should go all the way to the right(origin) before it moves to detect each...

If you have already replaced the daughter board on the module(PCB) and run the module calibration, it's possible the entire module may need to be replaced. We(Airmark) do have a repair center where you could ship the module for evaluation and possible repair, but our techs are likely to...

Is nesting the most important feature, or is there something else in Vinylmaster that isn't in GoSign that you need? Are you contour cutting with the S3 or just vinyl cutting without registration? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com