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  1. Question kyocera heads in Vanguard develops groves over time. Not head strikes. Why?

    Looks to me like the thin face of the head is collapsing inwards. I can't really tell from that photo where your nozzles are in relation to those lines but I'm betting there is something like the damper or ink pressure that flexes that part of the head and weakens it over time.
  2. Work Hazards

    Awesome! Wish I lived/worked somewhere they were at!
  3. Need Help FC9000 - Cutting Issues Barcode and Mark

    We do not use Thrive, just regular Onyx (ProductionHouse?). But we have had to patch it TWICE in the past couple months as they release patches/upgrades, no versions older than a few months old should work well if at all; ours certainly didn't. Graphtec just recently started working with Onyx on...
  4. Need Help Makers Mark stamp for leather?

    If you're looking for an intricate stamp for leather, I believe finding someone with a fiber laser is the way to go to make the stamp face.
  5. Having trouble sourcing materials

    We mainly route plastics on our CNC. Look around at your local plastics suppliers on google, we have a lot to choose from here but it took us a while to find them all. Once you find them, stop in and talk to the sales guy. Get catalogs and or chip samples if you can. Ask if they have any...
  6. Need Help FC9000 - Cutting Issues Barcode and Mark

    Call Onyx directly, if you have the support agreement. I'd say you probably do, if you're running the latest version of Onyx (required for this to work correctly) and it was just released within the last month. If you're not running the latest version of Onyx, that is your problem unfortunately.
  7. Need Help FC9000 - Cutting Issues Barcode and Mark

    If it is not reading the barcodes there are a few things it can be, heck maybe even more, but try these: Check the scan level, if it is not reading it on level 1, try level 4. Are you sure it is the correct barcode coming out of Onyx? Are you SURE you're positioning the scanner at the correct...
  8. Need Help 3M LX480mc - help

    3M has no plans of getting rid of any of their product lines (besides their sandblast materials). Their current woes are the same as everywhere else: materials availability/delays (some of their resins come from overseas and other suppliers also dealing with issues), and low labor availability...
  9. Need Help 3M LX480mc - help

    We've had to mix media brands with the current shortage, as in putting 3M lam on Avery product or vice versa. But we've never put one brand's panels next to another brand's panels, I do not think the white points and print quality, and air release pattern would ever match up that way. We have...
  10. New Equipment Day!

    We really love the roll-to-roll cutting with barcodes. It has improved our workflow tremendously versus someone setting up the cutter and sending each individual cut file on each roll. It really does the work of an employee, freeing them up to work on other tasks.
  11. New Equipment Day!

    FYI, The Windows 10 (automatic) updates have played hell with our Onyx/Graphtec communications. Beware of when it updates, we have had to roll back a couple updates to keep them communicating.
  12. Free Stuff For Y'all

    Here is a MotoEV Electro Transit Shuttle (9 passenger, hard door) that I just drew up. 10% Scale.
  13. Warranty... How is this interpreted?

    Are you able to pay more for an extended warranty? We like to keep our printers under warranty as long as possible as it results in faster repair times and less downtime. We're a printing company, not a printer repair company. If it's not printing, then it's not making us money today.
  14. GCI DIGITAL IMAGING IS BACK ON SIGNS 101!

    GCI will take care of you!
  15. How to Enlarge shutterstock images for large wall murals

    Purchase the Topaz Gigapixel AI and run it through that. Nothing else comes close, and it's only like $40 IIRC. You can now use a variety of settings / AI models to greatly improve your final image output.
  16. Strange shadow effect

    Might want to replace those ribbon cables also, might have a little kink in them somewhere.
  17. New Equipment Day!

    You will love it once it is set up and working correctly, but until then it'll be a nightmare. We almost returned ours before we got all the software (Onyx, Windows, Graphtec) to cooperate but now that it works it's amazing compared to our other plotters.
  18. Rant Why does this always happen...................... ??

    Fast food business has really changed since Covid hit and this recession started has made it even worse. I have two daughters currently employed, one as a manager (both also already put their two weeks notice in to quit) at a local TB restaurant. They get notifications on a crew app about...
  19. Vinyl Cutter Size

    We have Epson S60600 printers here and our most common rolls to print & cut are 54" rolls. We do print on larger 60" rolls often, but hardly ever print/cut them. Files that are larger print/cuts can usually be separated into if it is necessary to print them to fit a specific cutter. FWIW, we...
  20. Media Quality Issues Since COVID

    We also have a lot of defects in materials. We primarily print on 3M 180c-10 (unless 3m is out and we have to switch to Avery temporarily), and have a lot of damaged media and imperfections in the media. We have been using a lot of the SSU (non-latex) materials due to availability and the print...
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