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I agree that eliminating walk ins would not hurt our business, it just seems it would be offensive. Like how would customers pick up orders? We sell a lot of 4x8 construction signs. I don't want to have to deal with delivering every order. We have raised our minimum order and that seems to...

It's blurry because it is a low resolution raster image. You need a better quality graphic.

Absolutely charge rush fees, or turn down the work. Customers will drive you into the ground if you don't set up some boundaries. Unnecessary rush jobs (which is most of them) are so exhausting and most often hurt your bottom line.

Big companies are always going to squeeze smaller companies for whatever they can, in any industry. We do very little work for nationals, and I am not a fan at all. I don't like middle people who don't know anything. I recall one very well-known company that had a price list as part of their...

First of all, matching colors exactly to something already existing is very difficult. There are so many factors that can affect it. I would never make a promise to match existing colors. Most people understand this with paint - you have to paint corner to corner because a patch will never...

We use welded alum tube frames for support. We cut into the back side about 0.25in and epoxy the frame to the HDU.

I’m pretty sure Trotec has a vision system.

We are doing a color-white-color print. White layer is printed at 20%. I think we have to use the composite function to do that. Yes, we can tile in the design software, but then we have to manually apply the steps to each individual tile.

I understand what Tex is saying, and for that reason I do sometimes lump things together. I tend to line item things out more often now. If someone wants to install their own sign, I say go for it. Or get their own permitting (if allowed). There is a lot of cost to training and having the...

We have a large graphic we are trying to print in Rasterlink with our UCJV300. With a single image (no layers), tiling is available, but not when we "composite" a couple of layers. Is is just not possible to tile a composite image?

I have no idea how to make the returns out of acrylic. Seems like that would not be very durable. Perforated metal for the returns might be something to consider.

Indy Imaging can do blockout sections on a flex face

Thanks for sharing, this is good stuff :). As for #3, that’s because you are progressing as a signmaker. Don’t sweat the crappy window decals, you are getting the good work ($1000+ signs).

I’ve seen a lot of requirements before, but that’s crazy. If the project is large enough, and there is potential for more work, it might be worth the risk. Definitely do not try to charge a fee for the paperwork / time. You will get trash binned immediately. You have to just build it into...

Run

You can put a qualifier in your quote, but to most people it will be mumble jumble. I try to get art files from customers as soon as possible, so I can make the assessment early on. We don’t do a lot of small orders, so throwing in a vector conversion at my expense often isn’t a big deal. The...

What about Stouse or Gill Line?

Yes, Poblocki has shut down. Employees have verified it in the FB groups.

I think you are talking about fluted polycarbonate. We haven’t used that before. You may need to talk to a plastic supplier. I’m not a fan of using customer’s substrates, but this may be a case where - as long as the material is clean - it will be easier to just use their material than to go...

Giving terms to customers will be necessary to play with the big kids. I do understand your frustration, and funding Accounts Receivable is no fun. You can play hardball on terms, but you will lose out on some bigger customers for sure. It sounds like you may want to talk to your banker (or...