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I havent done it, but definitely don't put the head anywhere near an ultrasonic cleaner as it can destroy the delicate parts inside. I don't see why you couldnt flush the head with the thinner until it is coming out completely clear, then refill with solvent ink. Before doing that though I would...

Ok, generally if you have a problem with the actual panel or cable, you will either get nothing on the panel, or it just shows random characters. I think your fault now is with the mainboard. It sounds like the main CPU is faulty

What was the original problem you had with the control panel?

OK well if you have replaced the control panel, and the cable and they are both working, then it will be a problem on the main board

OP says they have already done that and it didn't fix it

Have you tried unplugging the printer from the wall, leaving 15 minutes, then plugging back in and see if it does the same thing?

It could also be a problem with your control panel board and the enter button isn't working

Turn the printer on in service mode and see if it gives the same message, and try pressing enter. If it doesn't then run a standard clean in service mode, then restart the printer in normal mode. Often this will clear it

Running at 14% Net and 80% of revenue comes from less than 15% of sales ? With that slim a margin it would take very little to be making a loss with your VERY high fixed costs and all that outsourcing. I really hope that never happens, but I would have thought your $500 an hour business gurus...

OP. How many actual employees do you have working in house at the moment?

-*-- And graphic design. And installing.

So essentially you aren't a sign business. You are mainly just a being in business business and resale business? All the actual work is farmed out to other people, and you just generate sales. What happens if all these outside people put their prices up and your customers won't pay extra for...

Having been in business for over 30 years, I'm pretty sure I have never used the phrase 'strategic initiatives'. Mind you I have never read any books by 'business gurus' either.... It is nice for the OP that God is sorting all this out for him, Maybe that is where we are going wrong ( although...

I agree that just hiring other people because you can't do it yourself is a strange business setup. Anyone can just farm everything out to other people in any business, but that doesn't mean you are going to do well and you are leaving yourself open to massive risk. For the OP, if he managed the...

At some point swapping something has to work!

Also try swapping all the other cables on the servo board one at a time. It could be its getting a bad signal from something else on the printer and it's confusing the board

OK well for some reason the main board thinks the servo board is faulty, but if it is definitely ok, then you need to be looking at the main board and why. If the main board is ok then the obvious link between the two is the cables. I have also seen this error come up when the cables from the...

I'm sure the CEO of Delta has no idea to fly a plane, but then you are talking about a massive corporation, not a small sign business. Pretty sure if they lost a couple of pilots tomorrow they would have plenty of spare ones who could step in.

What a weird setup that you don't know how to do most of the things your business does? Most businesses the owner will have experience of all the various aspects of the job, so can tell if something is being done right. Basically you are saying if your manager left, and maybe took a couple of...

0002 is a faulty servo board. Where did you get the replacement board from as its possible this is damaged as well