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If you are in touch with Fuji technical dept., send them log generated from your printer. "Right UV lamp problem" message says nothing, but in the log they should find some more clues/errors/warnings, which may help find solution. Check also all fans and air filters installed in the lamp, they...

Any errors appeared? Any errors/warnings/messages in the log? When the Firewire cable was replaced? It may be a problem with the data transmission between the mainboard and the carriage board.

Both Fuji Acuity and Oce printers are made by OCE (Canon) in Canada (check the label on your Acuity), inks for all printers (Acuity and Arizona series) are made by Fuji. If you want to check all good RIP software - try Caldera.

If you have new material, which doesn't work on settings you have already, you should create new entry in the material list (or at least determine the MACF value for the new substrate). Here is small procedure: Procedure to Determine the MACF 1. Put several instances of the MACF print in the...

Do you have correct temperature value on the screen? If it is correct (around 47 C degrees), communication between the printhead and the carriage board seems to be ok. Did you have a chance to check the log file?

For these machines custom profiles should be used (especially, if you want to have similar colours from both). For sure different profiles are needed for each printer, generic profiles may or may not work, but don't expect them to give coherent colours, they'll need tuning at least.

Have you read Pete's post? The printer is fixed and working.

So if both green LEDs are on (D9 should be on constantly, D20 not), that generally means that there is a problem. LED D20 (roughly in the middle of the board) is permanently on, when: - after initialization communication between carriage board and data relay board (at the other end of the...

Did you checked the Firewire cable inside the printer? It connects data relay card (installed in the PCI slot of the computer motherboard) with carriage board (in the carriage). If not, get a new cable (Firewire, 9 pins), switch off the printer, unplug original cable and plug yours routed...

UV outdoor life. Fuji Acuity (not LED1600): - KO and KI inks: declared 24 months - KA inks: declared 12 months - KV inks: no info, as they are mostly for thermoforming, but (as they have few similarities to KA) I would say 12 months Oce has exactly the same inks with different names (256...

What color profile? Profiles created on that printer for 256 ink? If it's your main (or at least frequent) substrate, it's good to have profile for it.

You're probable aware that you are answering the question asked in November 2011? And it may be a "little" too late?

These printers doesn't require greasing between yearly maintenance. Rails (for carriage and gantry) should be greased once per year. Also linear bearings behind the carriage (using grease gun). Gantry bearings doesn't require greasing at all.

There's only one way around - do not set voltage. If you want to change it (or the waveform, which may be needed as well), you must get access to the service menu. So you need the key.

The expiration time limit was introduced in a certain version of the firmware, so if he has older version, he may not have strict limits (just information, that the ink has expired).

Obviously you have no idea, who produced Acuity. Definitely NOT Inca.

Frankly speaking in both printers (Fuji/Oce) ToshibaTec printheads are installed (CA3 in the past, now CA4, various versions).

Do you have proper (more or less) temperature value on the screen? If yes, try to get the proper ink temperature as usual. If you have strange values (like 1000 deg or 70 or 0 or N/A or something similar), one of the thermistors in printheads may be damaged. You may also check, if the heater in...

Hybrid printers are based usually on r2r models, so printing on rigid substrates is an addition to the roll. Depending on your needs you must choose between hybrid (r2r + flatbed option) and native flatbed with r2r option - if you expect lot of rigid prints, second option will be better (but...

Hybrid/flatbed printer. You mentioned the Roland LEJ. Have you heard about Fujifilm Acuity LED1600? Similar size, similar concept (roll2roll with tables), LED UV inks, 8 colours (CMYKLcLmWCl), faster than Roland, industrial printheads (Spectra), 10pl drop (except W and Cl - 30 pl drop). Built...