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  1. How to return Roland Printer

    You should ask them how many customers do they think they are losing based on this thread not being resolved....
  2. Palight

    Pros: It comes with a slip sheet which is really nice. Keeps the sheets in better shape. It's also competitively priced Downside: It is less dense which means it doesn't cut as well as other brands.
  3. Routing Trail / Outdoor Trex Style Sign Material

    You're absolutely right. I confused Trex and Azek. Regardless, either .75" or 1" PVC is one of the better materials for this kind of job if Color Core won't work.
  4. Routing Trail / Outdoor Trex Style Sign Material

    Trex is PVC and takes paint very easily. The current material is ColorCore and has the benefit of being a 1 step process. You can buy PVC sheets from literally any sign supply company. You can also buy trim boards from Home Depot and Lowes.
  5. Installing a heavy 1/2" aluminum sign panel

    Weld a piece of 1/2" aluminum perpendicular to the "legs". The whole panel is less than 40lbs. 4 good bolts should have absolutely no issue holding it up.
  6. Some clients...

    You need to quote before charging. It doesn't even need to be a formal quote/estimate/invoice. In service industry like this, people have no idea what's a "free" service and what's a "charge" service. There's an assumption that "simple" and "quick" things should be a free service in the name...
  7. Fancy Sign for an Eye Doctor's Office

    I'm a little confused. You sent the guy to a local shop that is experienced in doing carved signs and they turned him away. To me this means one of a few things. 1. The guy specified wood and wouldn't accept HDU or PVC. While wood is still a substrate used, from a practicality stand point...
  8. acrylic stand off sign

    The thickness of the acrylic depends on the size of the sign. One way to get around using thicker acrylic is using more stand offs. Generally speaking, on a decent sized sign like that the thinnest you go is 1/4". Definitely go with non-glare acrylic. It's worth the extra money for many...
  9. Opinion Never really happened before to me.............

    A duplicate PO number is not grounds to cancel a $1500 order. Using the same PO over and over again is common practice. Send order confirmations. Tell them you won't start production without approval. You're going to type it in QB anyway for billing so it's really not extra work. Now you've...
  10. Opinion Never really happened before to me.............

    If I liked the guy, I'd offer to bury his mistake. Instead of being 1 - $1500 mistake, I'd split it into different bills so that it was a few hundred bucks each order. If I didn't like the guy, I'd simply state very clearly that your job is to make signs. They placed an order. You filled it...
  11. What percent do you markup off the shelf parts & retail items on average?

    Generally speaking 2-3x cost. (100-200% markup). It may drop under 100% if it makes sense (bulk buys or expensive items that are low risk)
  12. Intimidated by new competition

    Their logo/name is terrible but probably won't hurt their business. At the end of the day people are going to refer to them as the sign shop or the sign guys or something like that. I have customers for 10+ years that don't know our exact company name.
  13. Check the Price of ACM before you bid

    You're adding an additional complexity on the subject when adding automation into the discussion. With aluminum/steel it's really not about automation. We had several things happening at once. Some of the main reasons that those industries died over time were labor costs, regulations (mostly...
  14. Check the Price of ACM before you bid

    1. The price increase is not 100% down to the tariffs. Just like when gas prices went up, people took it as an opportunity to raise prices. One of the benefits of capitalism is the competition keeps the prices relatively even, more than competitive. If one company increases their prices by...
  15. Need Help How to figure costs for a Laser Cutter

    There are a ton of methods. I'm of the opinion you price based on the job. The standard/suggested pricing is $2/min for the time on the laser + 2-3x materials. I can tell you that $2/min on some jobs will be way too high and some jobs way too low.
  16. Need Help Wholesale Engraved Electric panel tags

    Literally any trophy/engraving shop can help you with this.
  17. Builders ugghh!

    Bring them into your facility. Have them inspect and sign off. Receive payment. Package the stuff up. Send them on their way. Tell them you strongly advise to leave the items boxed up so that they are in mint condition when it's time to install or otherwise they'll be looking at delays and...
  18. Suggestions Looking for some advice on a laser cutter mainly only cutting thin plastics

    Without getting into too much detail, you want a Chinese machine. It's going to give you the best bang for the buck considering you're cutting and not concerned about engraving. DO NOT buy from Ebay. Those guys are just selling stuff. The same guy selling a laser is selling a can opener...
  19. Need Help Client requesting files

    Your example is not necessarily a real world scenario. The good, better, best model is far more realistic. "Hi, I have a wall in my building. I want my logo up there. What can you offer?" Then you start with the good = Vinyl slapped on the wall. Better = part vinyl, part dimensional using...
  20. Need Help 3-d ribbon

    The cheapest and lowest skill level option is stacking pieces of material which likely won't work in this application but could work if you're able to do a design change. Acrylic can become very workable once brought up to temperature but that takes some talent to form and there's no way $50...
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