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Do you mean do I have a response to the OP original post?

Wow....

These are less than $9k from Grimco brand new and installed after rebates....They are the best printer on the market hands down.....but there is no way it will fetch more than a few grand being over 2yrs old.

We are going to need to see some ID "Scott from Roland" I couldn't help it. :)

Yes......If every time your new under warranty car broke down on the side of the road and the only way it could be repaired is having a manufacture tech schedule an appointment to come to the side of the road you are on 4-5-6 plus days later to repair the car on site only to find out the tech...

China. Not if but when.

Yes you do. https://dgastore.rolanddga.com/category/inkjet-parts-accessories

Thank you for responding, I sent Roland a message. Let's keep it in the open.

I just sent Roland DGA a message on here asking if they would jump in. To the Roland dealer/s who replied this isn't about what Roland has never allowed. This is about what Roland has never stopped. If Roland had an amazing tech support network that offered 72hr onsite response time like Epson...

So word on the street and hopefully RolandDGA can get on here and clarify is that the new VG2 Firmware upgrade or update from VG to VG2 is now removing service mode for the end user?? And there is no going back or downgrading. RolandDGA are you locking owners out of their machine with this...

What you will find out is the online designer tool will at it's best be a very poor proofing tool that lets customers design something close to what they want visually even with excellent templates. Expect to rebuild almost every single file especially one that needs bleed and cutcontour, that...

You should consider changing that policy within your company. Your online presence and customer interaction is a form of currency. If you would appear on forums not just to defend yourself but to promote yourself it would be better overall for your company.

3 days to your door via DHL from sign-in-china.com get you a sign-in-china csr rep on skype or FB build a cart of parts and ask CSR rep for a discount on top of their normal coupons to that cart.....I was getting DX4 solvent heads under $440 sometimes or couple hundred off if I ordered a fair...

Same here we jumped their eco system ship at version 10. We actually went back to Flexi 12 and run it directly on macs which has been very very stable for us surprisingly. Caldera will nickel and dime you to death and when upgrade season comes you get taxed on the rip and each module or machine...

Yes we did have problems with Flexi 19 and the formation of proper cut files/crop marks. Our issues were Flexi 19 would not create crop marks for Optiscout and we couldn't even get to the point where cutting using 19 was an option cause there WERE NO CROP MARKS being created via Flexi 19. Your...

I have seen your post and I believe replied to a one or more of them. My question is why don't you just hire an actual Roland tech so you can get to making money instead of buying an ohm meter, having a radio shack replace board transistors and keep going in this loop with these problems that...

The Epson S40600 is $9k or less actually now after rebates, you have to call the right dealer. Call Grimco. Ask for "Demo" pricing, sometimes near an open house event. It will come with a one year warranty but the take-up on it is amazing and you will get additional year warranty discount...

They are new to the forum with only 2 post and obviously pissed off. They may not come back here but they put their home address it appears on their profile so try googling it and you will see their business pop up on yelp for example and sure enough there sits a Roland VG in their pics so my...

We haven't because our product line would not fit in with that model but the financing model you are talking about I think is great for everyone, you close deals that might have walked away. I think some are a little confused on what you are talking about. It's not self-financing your customer...

We use to run them so I know what fuse you are talking about. I would call Ledco just to double check everything and make sure there were never any retrofits or service changes that could require different fuse size then the links provided.