I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes.
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Maybe try contacting HP directly since their website is still linking for versions 11 and above. They may be able to help you get the older version.
https://www.onyxgfx.com/devices/hp-latex-360-2/
Sorry for your issues. We have not had that same experience. Purchased ours in April/2016 demo at sign show. Heater fan replaced - one day, print head carriage replaced - one day, and belt replaced (this one took 2 days to get part) all under warranty. It runs pretty much non stop daily five...
We have the extended warranty and feel it is worth it. We believe a major question to ask is how close is a repairman or repair facility or are you able to repair yourself? We have never been down more than a day or two mostly waiting for parts to arrive then repairman shows up same day. We are...
https://www.tamperevidentlabels.com/
If you are looking to print your own Gerber has this for thermal printing.
https://shop.ndgraphics.com/product.htm?PRODUCT=YGS119&Source=Category&Category=MAT-EDG-EDGE%20MATERIALS
I believe it is Serpentine Bold with basic 3d effect added. The "E" looks like it may have been customized. None of my chiseled or beveled fonts match this. It may be a completely custom bevel.
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