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The lubricating felts are presoaked with oil. 3 in 1 is perfect.

Sometimes, the ink in the big cartridge and/or the intermediate tanks get demixed. Especially when your ink sat too long. I saw such issues after the COVID time. You can try to shake your inks. Sometimes we needed to replace them.

When I checked the installation document for the PC60 (predecessor of the PC600), it showed how to install the printer driver on Win3.1/95 and NT...

Well, it's either hours of your time to find some ancient software, that only runs on Win3.1 and takes hours to install ant train your customer, or you "donate" some cash to make it easier for everyone

Depending on what your "customers" intend to do with it, it's probably easier to buy a sign software(under 100 bucks), that supports generic Roland cutters or even HP-GL. I'd also interface it with a serial connection, but that's my take... I always connected the early cutters this way(35 years...

Maybe a distilled water flush, between the two cleaning solutions... There is always a risk, when doing such things.

Looks like your encoder strip is dirty. Check/clean it.

Read the manual and check out the Summa tube videos.

You can use Versaworks up to V5.51 and you don't need a USB driver for actual Windows versions. When you add the printer, you can choose USB.

VS-640 captops are the same.

There just was a message from Summa about a new firmware addressing an issue like this. You need to wait for the HP to release this update...

Looks like your parameters got lost. You can get the factory backup from summa.com and restore them on your unit.

No

If you print on the belt all the time, it can clog the vacuum holes on the table in the long run. In this case, the belt needs to be removed to clean the vacuum table and holes.

I just got the answer from Roland... This function is only supported on print-only devices in Versaworks...(they do it, because print-cut jobs would be off otherwise...) So you need to design your prints longer by a correction factor.

To upgrade the FW, you need HP CutterControl and HP firmware. Your problem sounds like dirt on the sensor, or a broken sensor.

This is also normal behaviour. The printheads have a fixed dot distance like 180 DPI. The media is heated in the print zone and expands. After it's printed it shrinks back a little, when it cools down to room temp. There should be a size correction setting and calculator in the printer settings...

The heads are touching the media. Use the media guides or set the heads higher.

You didn't shake the cartridges... Activate the shake alert in the machines submenu for the future. For the moment, got to media explorer in Versaworks and tick the 7c media settings to be visible. Then it will print without orange. (Only if you select the 7c mode later...) Depending on how long...

There is no driver. Versaworks (and other Rips) print directly to the network address on port 9100.