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  1. Need Help pinch rollers

    As someone who has replaced many of those, the tool does help. You need one for a 3mm clip. I use the one on the left. I haven't lost a clip yet since getting the tool. If you don't want to buy the tool, you can use a screwdriver for removal and needle nose pliers for putting them on, but...
  2. Need Help HP335 Print & Cut - Cutter randomly advances media while cutting

    It's a setting on the plotter itself, but I don't remember what it's called. But it does that to help with tracking. I will see if I can find that setting and get back with you on it. Good luck
  3. Need Help VersaCamm SP-300(V) Strange spray on wrong color :P

    Also, look at your humidity. If it's below 30%, static will build up and pull ink out of its intended path. Cyan seems to be the color most affected by static charges. If humidity is low and you can't improve it, printing slower will slow down the buildup of static, hopefully to a level that...
  4. Question Roland XF-640 service call 0340

    This error is for the magnetic Media clamp sensor. This is behind the sheet cut mechanism. There should be a magnet on the rail that is used to check whether the sensor works or not - make sure it's in the correct place. Check the wire from the sensor to the print carriage board - it connects...
  5. Need Help How to save a ValueJet 628?

    As someone who repairs printers for a living, this is a project that I would discourage you from pursuing. You're going to sink more money into it than you'll be able to get out of even if you can overcome the bent metal and ink leakage. There may be a few parts that you could salvage, but...
  6. ROLAND VersaExpress RF-640

    Turn it off in back and unplug it for 5 minutes. Then turn it back on. If it doesn't fully turn on, first make sure that your outlet is working, then unplug it again and remove some covers so that you can see the carriage board and the main board and see if there are any LEDs lit on the boards...
  7. Difference between vg540 & vg2540

    New inks, but that's available to the older ones now. Orange and Green inksets - not available on the older models. Edge guides are not removeable, so they won't pop out and damage a printhead. A few programming tweaks that allow it to start printing sooner than the VG. Less ink is wasted for...
  8. Switched to TR2 inks and now have roller tracks now and not before

    One of the issues we saw with TR inks was that they would dry too fast causing nozzle block out or requiring more frequent cleanings. It really wasn't very forgiving to those who didn't practice good regular maintenance. This was great for situations like yours, but caused problems for others...
  9. Roland VG-540 Ink leaking from Head

    If you have the latest firmware with TR2 inks, you can do the damper fill without going into the service menu. I believe it's holding down the up arrow while turning on the sub power.
  10. Head height & calibration issues sp-540v

    Is the spring in front installed and have you snugged down (just enough to keep the head plate on the carriage plate, not fully tightened) when doing the test prints? Good Luck
  11. 3M™ MCS™ Warranty for Traffic Printer question

    ikarasu - turn off the OMAS in your media selection and manually perform the feed adjustment (Settings>Image Quality Maintenance>Substrate Advance Calibration) Do this after you have it connected to the take up if you're using it. Life will be much better. Good Luck
  12. Cut Blade Has One Spot Where It Gets Confused?

    Your cut carriage cable has a short that makes contact at that point. You'll need to replace it. I usually recommend that you replace the cable guides at the same time as they tend to accumulate dust and debris and as a result they don't slide as easily when the carriage moves back and forth...
  13. VSi feed setting off instantly then back to normal

    You probably need to clean your feed encoder disk. It's behind the control panel. You'll want to turn off and unplug the printer then remove the 3 screws holding on the control panel. Use a lint free cloth with dampened with some Isopropyl alcohol. This performs the same function as the...
  14. Need Help How many profiles do you really need?

    - In general, all other things being equal, a 12 pass print mode will provide better quality than a 10 pass print mode, though it may be difficult to see the difference in some cases between 10 and 12 pass. Also, a 12 pass will take longer to print a job than a 10 pass mode will. This is the...
  15. Need Help VP-540 no black or cyan printing

    Did you have your printer on a UPS/Surge Suppressor? All that dirty electricity can do all kinds of damage throughout the printer. Good Luck
  16. Help! Mixed inks on SP540V

    - Agreed, but it's likely the ink vendor's way to designate their products to match with the OEM. Mixing the inks can cause problems - at least with the Roland inks. When Max inks first came out we had some customers mix them and ended up having to replace some heads. Then firmware got update...
  17. Need Help Gerber Omega 5.0 & EnVision 375

    Check to see if there is any fill or stroke on the text. It sounds like it thinks it needs to fit it through the Edge. Good Luck
  18. Need Help Adding Media in Roland Media Explorer

    Most likely you have the wrong ink configuration selected in the Profile Center. Double check what Versaworks is reporting for ink type and match it up. Good Luck
  19. Need Help metric to imperial

    I'm not sure about the CJ, but on later models, if you hold down the menu button while powering on from the front panel, it will give you the option to set the units. On the CJ it looks like it's in the ink control menu>Units. Good Luck Joe
  20. Vs -540 Blue starts out green

    Compounded by a full Yellow cartridge and a nearly empty cyan cartridge.
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