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Location definitely plays a roll. I'm just pointing out that $12 was back in 2005 so now in 2022 it would be pretty low in most places.

It looks like that is a metallic or brilliant version of the 951. Take a look below for the life expectancies. If you used Brilliant and some metallics, it's basically at life expectancy now. 10 years – black and white 8 years – colors & transparent 6 years – metallic 3 years – brilliant blue...

I made $12 per hour in 2005 and had 2 years of Adobe training under my belt. I mostly did layouts and recreated graphics and logos to be print ready but would consider myself a below average designer. I'm thinking Stacey K is closer to reality on pay these days. You can get a job at Wendy's...

Normally I would agree but with the AI options these days, the bowl gets bigger and they add in smarties that look just as good as the real thing. Not always perfect of course but better than simply upscaling for sure.

There really shouldn't be any difference between doing it from Flexi and doing it from the machine. Maybe post a video of what it's doing. Might help.

Something I see on these models a lot is the pinch rollers drift away from their proper position over the grit part of the grit roller so it causes drag on the vinyl when it's feeding. Make sure all of your pinch rollers are between the designated areas. But Mimaki does say after about 8 feet...

Ask your dealers about the Mimaki UCJV300 Modification procedure to increase the vacuum power. It's a known issue on this model and they have a kit to improve the vacuum performance.

As long as the registration marks are read without error, the cut should be accurate. If it's not, the print/cut alignment needs to be done. Also make sure your pinch rollers are as evenly spaced out as possible and make sure there are rollers on the edges of the material.

Try sending it as a PDF instead. I'm also thinking that maybe your EPS save settings have some sort of option that is called something like, "Convert spot colors to ... something." If you see anything like that, make sure to uncheck it. It sounds like the spot color is just getting lost in the...

Sounds like you need a new cap top. The cap top prevents the head from drying out when not in use and it also is needed to create a seal when the cleanings run. I'd replace that and see if it recovers the nozzles better. Head soaks can recover nozzles even when the cap is bad but a good cap...

Yup. For the longest time our receipt would say "Signage Specialist" instead of "Solventinkjet.com" and people would call all the time asking why they had a charge on their card. But sometimes people would just charge back without calling!

It's not that easy unfortunately. Someone has to pay at the end of the day. The bank never pays so it has to be the card holder or the merchant. If it turns out the card holder's card was stolen, the merchant pays 100% of the time. Basically it's up to the merchant to detect fraud. That's why...

If you want to run the head wash function you need all 8 cartridges. You can also do it manually with a few cartridges and a syringe. It's up to you which way is more convenient!

Also try just putting the cut path in the print layer as well.

For some reason I've never used Rasterlink tools. I always just open them directly in Rasterlink. This might not be it but try unlocking the cut layer. It's locked in your picture so maybe it's preventing it from being saved in the file. Does the cut line show up in the print preview in Rasterlink?

I'd say $3500 - $4500 at most. You can get a new machine for around $10k so you have to compete with that.

How are you bringing it into Rasterlink? If you're using the FineCut plug-in you need to designate the cut layer even if you have the spot color set before sending the job to the hot folder. If you just open the file in Rasterlink it should work the way you're already setup though.

There's usually 2 situations with chargebacks. 1. A criminal simply used a stolen credit card to order on your site and 2. A customer isn't happy with the transaction. In the first case the only thing you can do is prevention. Learn what a fraudulent order looks like and ask for more...

It's in service mode (Power on while holding function 1 and function 3) in the adjustment menu and is called, "Head Wash". When it asks you to go fill the ink again, that's when you would turn the machine off and change parameter 32.

Gotcha. You should be able to use the ethernet port on that machine for both communication and emails. I believe Mimaki recommends a cat 6 cable but it should work fine. I feel like some techs have issues with customer's networks and just don't want to deal with it so they say, "just use USB" to...