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Why not use it as an opportunity to meet the "other guy" and try to establish a relationship. I'm not saying he should or will give you a break on the price but, it's always good to know your competitors.
We actually had a designer looking for a job drop off his portfolio and it had pics of jobs that we had done. He didn't get called back and his portfolio is still here.
There is a dealer in Victorville, CA right off the I15 can't remember the name. I will drive by next week. I thought there was a dealer of some sort in Ogden UT I seem to remember a rep coming down and showing us a truck a few years back.
"This didn't cut right" Did it cut right? Maybe he is just making you aware that there is a problem with the job.
"This tool doesn't work right" Has he been properly trained on using the tool, or is there a problem with it?
"I think there is a different way of doing this" There could be a...
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