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If there is a heater in the machine, there must be a heater controller too. Roland original had a black cube with a switch and a number display on it. Others have different parts, but there must be a heater controller, the heat can't be configured through the printer menu. Would not make a high...

Check for a summa. Best contour cutting system on a roll cutter.

Shure that is a Cammjet CJ-500 and not a Soljet SC-500? Haven't seen a CJ-500 prepared for eco-sol-ink. Much more important than what the printer says is: is there a media heater integrated in that printer? If not, it will be useless to convert the printer to eco-solvent, because without a...

Have you profiled your machine yourself? Or do you use standard profiles delivered with the software or from the media vendor?

It is not possible to upgrade to 7.3 anymore. Current Version of Onyx RIP is 18.5, version 7.x is totally outdated. The Onyx Printer and Profile Download Manager offers Downloads for drivers for version 10 and newer, but not 7. You can upgrade to 18.

You will find recommendations for every RIP-Software in the market, from people who uses them for a long time and are familiar with. And all of them are right, depending on the needs every software have it's pros and cons. For example for single contour cutting jobs, FlexiPRINT is a good choice...

If getting the wrong material, you could damage your head.

The issue is: when ink remains in the tubes, there could be a negative pressure who pulls the inks out of the cartridges. Regularly Rolands run the pumps to empty the tubes of the cappings. If your caps are ok, perhaps you have an issue with the ink pumps.

The best way is to take care of the condition of your printer. It is suggested to replace the cap tops every 6 months, 12 months is ok too, but if they are older, you can run into that trouble.

You should not expose yourself to that light, this is a lot of unhealthy UV-emissions. The machines I know protects the users from that light, because you are in danger of skin cancer if exposing yourself regularly, and it is bad for the eyes if looking directly into it. But I saw it sometimes...

Could be a problem with the cap tops or ink pumps. Could happen when the tubes of the cappings wont be emptied completely during cleaning.

Print the test for the vertical adjustment out of the head adjust menu, and if the heads are not at the same height, loose the 3 screws a little bit which fixes the head and turn the screw in front of the head with the white plastic knob to adjust the head. Sometimes, at older printers, the...

Sometimes, if ink remains very long in the cartridges without printing, it could happen that lots of the pigments settling. Has a similar effect.

The whole maintenance unit is a part what Mutoh suggests to replace every twelve months. If your maintenance unit is more than one year old, it is the better decision to replace it completely. Depending on where the problem is, a leaking tube can lead to decreasing performance of the part.

The problem will not appear immediately. You upgrade the firmware, but nothing happens until it seems for the printer that you insert a cartridge with the same serial number.

Have you upgraded the firmware of the printer? If yes, try to downgrade. Inbetween, Mutoh have integrated to store and compare serial numbers of cartridges. When serial numbers of ink cartridges repeats (what could happen if using ink cartridges with copied Chips), this message appears. Looks...

Could be a problem of the cutting strip (rubber strip below the cutting area). Could be too a problem of the coil setup, there the knife landing ("setting the landing"): best way to check the manual, chapter 4.3.2.3 "Coil Setup",

Unfortunately, the updates within version 12 are not free. All service packs for version 12.0 are free, but as soon as wanting to get version 12.1 or higher, you need to pay for an onyx advantage update pack for at minimum one year. Unfortunately too that the current version is 18, so 12 is a...

There is shurely a software update. But I assume not for free :-( .

See attached screendump. But this is 12.2, could be that this option is not available in 12.0.x