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  1. Phasing out phone calls

    I prevent anyone from giving out their cell numbers. I've providing my cell number & tell them only for business hours. I've blocked these people after thy try contacting me 10 pm for Next day orders. I would be interested in this IP phone system. Can someone direct me? TIA Sign Up!
  2. Threat of Closing this year...

    Networking is the least expensive way to get your name out there. But don't be fooled. Many go once or twice and figured that nothing has materialized and give up. I did a chamber that was no where near my location. I surfaced for almost two years. I won business man of the month and landed...
  3. 20% Restocking Fee

    I feel your pain. I'm all in on paying for shipping both ways, but 20% restocking is out of the question. I'm sticking to my DTF for those types of orders. And doing basic lettering on vehicles, with vinyl I can get from my other vendors.
  4. 20% Restocking Fee

    Yes I know...Guess that is why they are implementing the 20%. Always check, when you click they don't rearrange the stock needed...
  5. 20% Restocking Fee

    Thank you a man of "WISDOM" Gino... CAD-CUT® Thermo-GRIP® Heat Transfer Vinyl white <---Looks more like glow in the dark 25yards 20" core
  6. 20% Restocking Fee

    I met with a rep from this company at a show in Orlando. Loved his personality & thrive. I was a newbie and purchased film from my ink supplier. No brainer he saved me money. In all those years I have only purchased thermo film. In many colors. So I order film online. And always click in...
  7. Flippin' Illustrator keeps shutting down. Not crashing, just disappearing.

    We have been having weird issues with our suite also. We run it on two seats. They either freeze or lag and require a reboot. Now I know it is not us. Checking with my peers.
  8. 20% Restocking Fee

    I am also a authorized ship center for Fedex. I have no problem absorbing the shipping cost. They should provide a min. charge not to exceed a base amount. I have no use for this roll. It's a F'ing shame that I have to pay 20% to send it back.
  9. 20% Restocking Fee

    I won't throw them under the bus. But rhymes with halls
  10. 20% Restocking Fee

    This should be abolished. I received the wrong color, but I clicked on wrong type of film. So it's a split mistake but I have to still pay 20% on a $388 roll order? Been a client for over 15 years. I'm venting on principal. Cutting ties with them. This is same company having issues with...
  11. HTV issues.

    It is happening on the roll we last received. We've done so much lately I ordered 25 yds still in the box. Not opening to we can figure it out Yes heat gun shows sporadic heat levels. NO brainier checking that
  12. HTV issues.

    I purchase 10 yards at a time. Good for awhile. BTW It is Thermo not premium. Last ordered in December
  13. HTV issues.

    This is the first year I have had this issue.
  14. HTV issues.

    No, jerseys still had the tags. We have teams keep tags on them to inform us of the numbers on that jersey.
  15. HTV issues.

    Recently had a client bring back 5 sweat pants. Pressed logo 7 inches from the top left leg. Vinyl was coming off. We blew out the rest and tried DTF and didn't work either So we screen printed them and worked. We basically figured that individuals sweat had an adverse effect on the...
  16. here we have another crappy payer

    I accept PO's for starting orders. But payment has to be provided when orders are picked up. I've been in this rodeo for too long. I want skin in the game. I've stopped listening to, office won't pay for 30 days. LMF( Y )O. We work for ourselves. Your payment process, has to be part of...
  17. Tipping Question

    It depends on the client. Here we tip everyone. Paper delivery guys, Fedex UPS especially the technicians. They will go out of the way to take care of us. This installer you had receiving tips might be for the same reason. Sign Up!
  18. Rant Customer Rant

    This video just shows a very poor run operation. Rolls in order on a conveyor, clean floors. Labeled substrates. I mean come on. PUFF I'm back. I was dreaming...nice shop!
  19. Rant Customer Rant

    IMO I would do everything possible to stay away from these companies. Sure you can make $$$$$$, but at what expense? I've been in the printing business since 76'. I get great pleasure in firing or bypassing these firms. Some have too many chiefs, not enough good help. In the long run they...
  20. Dtf printer to make stickers on clear?

    I do DTF inhouse, but haven't delved into UV DTF other than outsourcing. Results were excellent. If you are asking how well the white inks run it requires handling on any process of printing.
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