If you use Flexi 10.0.2 and complain about bugs, I would suggest to keep your Flexi at minimum up to date with the free Flexi 10-Upgrades ... the last one is 10.5.1, after 10.0.3, 10.0.4 and 10.5. Refer to www.flexisign10.com for the updates.
Never heard about this issue ... and I do...