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  1. Client's email leaves me at a loss for words...

    I've been at this for 13 years and every client get their logo and any other work on a CD (only logo in native file). I get several calls a week... "can you send out logo to...." I do it every single time ... no questions asked. If it's a service I offer, I let them know. Not being high pressure...
  2. Client's email leaves me at a loss for words...

    Control? I like that. Short and Sweet? I am that. No Emotion? That's a though one! ugh... thought I was done.
  3. Client's email leaves me at a loss for words...

    I thought I was setting him straight on what he apparently didn't remember or understand. In person and on the phone this guys really nice, loves my work, but it's like he's got a split personality. Even in his email he goes from being pissy to professing his loyalty. I'm sure from one day to...
  4. Client's email leaves me at a loss for words...

    Before I post what I think is the email I'll be sending Bob today, I want to thank SignMeUp for bring to my attention the unprofessional nature of my prior email. I think for my own sanity I had to confirm that I had been nice and they had been unappreciative. While I can't bring myself to...
  5. Client's email leaves me at a loss for words...

    bigwebman, thanks for the "quit" correction... kinda loses it's punch with a typo. Stacy, i haven't been able to hit the send button yet.... maybe that part is bugging me too. I was trying to stop being such a wus. In fact, see that great little baby Dice has for his avatar? I wanna look like...
  6. Client's email leaves me at a loss for words...

    I'm about to send the following email... any thoughts before I hit send. Bob, You should have quit will you were ahead. The inaccuracy in your email below prompted me to review your projects, revisions and billings. Back in February of 2007, you saw the value in hiring a professional...
  7. Client's email leaves me at a loss for words...

    Dan, I can't tell you how much I appreciate your input, especially now when "cooler heads must prevail." Clearly, in reading the responses by Rick, iSign, Rodi, Arlo ect, ect... I'm in this position because of my vague description as to the format of the final files. I intend to correct that...
  8. I'm tired now...................

    Let me see if I got this right????? She's on the roof shoveling snow and you... what, took a break from making angles in the snow to take her picture? I hope after you took that picture, you made her some hot cocco, called her down from the roof, warmed her up and treated her like the queen she...
  9. Client's email leaves me at a loss for words...

    OH MY GOD!!!!!! I'm gonna blow a F'n gasket here!!!!! I'm actally in the process of writing them an email, tell then I'll have ALL their files zipped and available for download by the end of the day... NO CHARGE (just go away) AND LOOK WHAT COMES IN!!!!! I'm so pissed I'm shaking!!!!! Boopsie...
  10. Client's email leaves me at a loss for words...

    Corporate Identity and Tri-Fold Brochure The Tri-fold has had umpteen changes (no charge) and never printing other than on their printer. Every time they say their ready to print but "oh just need to minor changes to a few services." I make the changes, and then they just print it themselves...
  11. Remote Control Car Wrap

    Hey that's pretty darn cute!!!
  12. Client's email leaves me at a loss for words...

    Oh my Rebecka, behind on your utliltes, little Debbie the poor darling and sharing dear old Grandpa's rations? I'll be grandpa's a veteran too. This just awful news! "Let me know what you decide to do...." Well I've decided to work for free for you too. Oh wait, that was suppose to be my...
  13. Client's email leaves me at a loss for words...

    Dan, It may be that you won't wan to answer this in open forum but I'm guessing there a cost in consideration of providing source/native files. Not to say that it would be a line item, but I'm sure in the overall charge that those files are not without value. What would that value be? In the...
  14. Client's email leaves me at a loss for words...

    Boopsie, Bob & Richard Head?????? really? Think about it Dice.... Richard Head: the villein (hence the name) What would Richards nick name be? So that would make his name....what? Was I being too subtle? Maybe so. Clients, real... emails, real... Richard Head, Bob and Boopsie, real...
  15. Client's email leaves me at a loss for words...

    Haven't even gotten to the website discussion and already things are taking a bad turn. I said no charge on the business card modifications and now he's gonna bitch about the printing cost and pour on the "poor me, gotta feed the kids!" I already told them the print cost had come down since they...
  16. Client's email leaves me at a loss for words...

    Rick, did you even click on the attachment. I went to a lot (okay just a little) trouble to be just like you. Well the SHE version.
  17. Client's email leaves me at a loss for words...

    Rick.... no comment on the revised avatar? Funny? or not so much?
  18. Client's email leaves me at a loss for words...

    That's my problem in a nutshell... I've had set fees for 13 years... all anyone has to say to me for it all to go out the window is.... Non- Profit Vertans Kids Animals Financially Struggling I mean really, these days, doesn't that cover just about everything and everyone! I really think...
  19. Client's email leaves me at a loss for words...

    Nope, not a friend or family. EOD? eve of destruction??? Begging? i didn't get that... but i like the sound of it would you charge if the change was just for phone number and address on the business card... i mean if you were handling the printing as well?
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