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I would expect it from a sign shop as a customer, but not from a wholesale to the trade C/L supplier selling to someone who should already know how to kern properly.
sorry, no offence.
what you send is what you get...GIGO...the artwork 'worked perfect' from a technical standpoint, but saying bad kerning is on them? nope. you sent it (vector I presume)
the rocker switch looks nice for foolproof on/off, but I would be afraid that it would accidentally be turned on while being put back in the truck - I have one that just has a push button 'on when depressed' style. a bit harder to make sure its 'on' but it def. wont accidentally turn on when...
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