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  1. Flexi CLoud Printing fragments

    Email Sent.
  2. Flexi CLoud Printing fragments

    I have gotten a patch from SAi that should fix your problem. Send me an email and I will forward it to you.
  3. Flexi CLoud Printing fragments

    I just heard back from SAi they want to know what printing resolution are you using when printing this? Does it happen with different resolutions and different profiles?
  4. Flexi CLoud Printing fragments

    I just sent this thread to someone at SAi and I will see what they say.
  5. Flexi CLoud Printing fragments

    We only print in SO Diffusion at this point. I would call SAi's tech support and let them know about it. Sounds like there is a bug in the driver.
  6. Flexi CLoud Printing fragments

    What printer are you using and does it do it on the printer's internal test? I have seen a 64" Mutoh Valuejet do this and it was caused by a failed ram chip on the mother board. We replaced the ram and the problem went away. See attached pictures
  7. Anyone have a Mutoh all in one icc profile?

    Looks like it is here: http://ftp.mutoh.com/Utilities/SAi/FlexiPRINT%20DX%20Mutoh%20Edition/Legacy%20ICCProfile/Mutoh%20VJ/Mutoh%20One%20In%20ALL_CMYK(variable)_%20720x720.icc
  8. Need Some Urgent Hiring Advice

    We put an ad on nj.com when we are looking to hire. It isn't free but we normally get a decent response.
  9. SIHL 3482 Canvas is discontinued?!?

    We actually have one roll of 3482 in stock in the 30" size. We also have some other 30" canvas in stock but they are a satin. If you email me your address I can send you out some 5"x7" printed samples of the canvas for you to look at.
  10. I think I have a HUGE problem....

    I cant speak about any other repairs done by other techs but below is what happened on this repair. The motherboard was shot. The F2 fuse went, the network connection on the board went and there were other things going wrong with it. We replaced the board and inspected the ribbon cables. The...
  11. Flexi cloud won't open

    For anyone else that has this issue I found that the anti-virus software was the cause. I had a customer with CA Anti-Virus and once it was removed the problem went away.
  12. Contact Management

    We use ACT Premium by Sage. It is a full contact management software and has an email marketing plugin that works well. You do have to pay a monthly fee for the email marketing based on how many emails you send out. We have it set to 3000 emails and it costs us about $65 a month.
  13. What is going on here with Flexi?

    This is a communication issue between the computer and the printer. Does this Roland printer connect through an Ethernet cable? If it does try turning off the Windows Firewall and any other Firewalls that are on the computer and see if the problem goes away. If it does you will have to create...
  14. DX7 printhead

    I have just checked with Mutoh on this and the actual head itself is the same part in the printers I originally mentioned. The only difference between the 1638 and the 1324/1624 is the mounting bracket used to mount it to the carriage but the actual head is identical.
  15. CET vs Oce. Thoughts?

    Have you looked into the Flora printers at all? We have installed 3 of them so far and they print great quality.
  16. New DX5 printheads cause a line at 60cm

    Don't know if Epson did change the head or not but I just ran into this yesterday. Customer brought a ValueJet 1204 in and the unit was missing lines of print after about 24" of printing. The pattern would repeat about every 24". If you look closely at the picture you will see a break in the...
  17. Mutoh VJ 1204 Ink Question

    You are probably just better off using a third party ink in cartridge form over the bulk refillable systems. They can be extremely messy and cause other issues. We have a third party ink solution that will work in your printer. All the information is on our website...
  18. DX7 printhead

    The first revision of the vertical head had the same drop sizes as the horizontal head. Mutoh used this first generation in the ValueJet 1618 and the ValueJet 1608HA and 1608HS. I am not sure if electronically they are the same though and have no idea if they are compatible with a printer that...
  19. Life Times (PF Motor)

    The life counter on the PF motor is full. When Mutoh designed and tested these printers they averaged out the life expectancy of the motors, pumps and print head. Your PF motor is at that point. It doesn't mean that it is bad or that it needs to be replaced. It could work another 5 years or...
  20. Lamination - Anyone use LG?

    The below link has our lower costs everyday laminates. We have Manny customers using them with great results. http://www.thegrs.com/shop.net/Items.aspx?key=cat&code=Lam-PS-Cal&br=GRS-ProSolv&incl_m=F
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