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  1. Undefined Media

    Please see attached screenshots
  2. Golf Ball Printing with UV Ink - Mimaki UJF-6042

    Excellent adhesion on Srixon balls
  3. Question Weird spots in black print...

    Looks like the pressure rollers are contaminated. Use a rag moistened with Eco solvent cleaning fluid to wipe and clean the rollers. If that does not fix the problem, replace them.
  4. Mutoh VJ-1604 printing short on length of print

    Please see step by step Media Feed Compensation (PF Adjust)
  5. Mutoh VJ-1604 printing short on length of print

    Not sure why, you are most likely not doing it correctly. Anyway, another way to correct the feed length is to do it in the RIP software, perform the output size compensation in Flexi
  6. Mutoh VJ-1604 printing short on length of print

    After the Confirm Print Test had been printed and the length comes out correct, the adjustment is complete. If you again run the PF Adjust, the printer would default back to the original feeding increment and it will lose the feed compensation.
  7. Cut is off on my Mutoh ValueCut 1300

    No problem, happy to be of help and thank you for letting us know that you fixed the problem
  8. Cut is off on my Mutoh ValueCut 1300

    This problem is usually caused by output size mismatch between the printer and the cutter. If the output size already match, you need to calibrate the AAS offset because the default settings may no longer be valid. Change the x and y values, increasing the value will move the cut in one...
  9. Grease on Mutoh??

    Please download the attached file
  10. Where to get ink supply tubes for VJ-1324?

    You are after the fittings labelled A-95 on the attached screenshot
  11. Clicking sound and com error

    The relay for the platen heater on the Heater Control Board is most likely stuck and power is supplied to the heaters all the time.
  12. Need Help Mutoh 628 not measuring media

    "No Media" error possibly due to faulty rear media or lever sensor. Try the following troubleshooting procedure. Switch off the printer, remove the media then power back on. Check the printer status on VSM, then load media and turn the orange knob to bring down the pressure rollers. If you still...
  13. VP-540i Clear at one end fuzzy at the other ??

    Sorry, I only work Mutoh printers so I would not know the tolerances for a Roland printer. I suppose you need to find a way to make the gap equal to the side that prints OK.
  14. VP-540i Clear at one end fuzzy at the other ??

    The gap between the print head and platen is most likely not uniform across the width of the printer. You will never obtain good prints when printing Bi-Directional if that gap is not constant because the time it takes for the ink droplet to hit the media is different between the right side and...
  15. Cleaning cartridges

    I would not want old stale ink to pass through the new print head
  16. VP-540i Clear at one end fuzzy at the other ??

    Print Uni-Directional and see if that fixes the problem
  17. VP-540i Clear at one end fuzzy at the other ??

    The carriage might not be parallel to the platen, I have seen this on other printers where in the gap between the pint head and the platen is not the same between the left and the right side of the unit.
  18. Cleaning cartridges

    If you are thinking of flushing the ink system by performing a Head Wash (now called a Longstore on newer models) procedure through the printer's control panel, you will need a full set of new cleaning cartridges,
  19. MUTOH Firmware, 1000ml ink & the truth :)

    You can download the heater controller firmware from the Mutoh America website, click on the support tab, then select Public FTP. In there, select Printer Information and Manuals, select Legacy Printers, then select VJ-1304 https://mutoh.com/
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