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  1. Suggestions How do you get rid of unprepared customers?

    Remove the chairs, waiting area, etc. Make them stand at a counter. Standing people are more likely to "DO" vs waiting to be coddled. having them browse the showroom is GREAT, they see other items. If they are on the phone, they then tell the person what they are looking at, great for up-sales
  2. News Instant One Media - No More

    We have been longtime users of Instant One Media (IOM), been very happy with the media options and the customer service. Recently (3 weeks ago) tried to order more media, the website wouldn't process the order and couldn't get any E-mail / Phone communications. Finally got an E-mail reply from...
  3. How to be an annoying customer....

    A customer walks in 3 minutes before closing, has an angled and out of focus photo of a ROUGH sketch. Wants it converted and cleaned up so it can be used for 1 color plotter decals. He is a 1st-time customer so details and steps are explained, they are all good, and verbally go over pricing and...
  4. Vinyl to use for stickers like at StickerMule?

    BigfishDM will be able to help you with the different types of media to use and when to use it
  5. Suggestions what thickness acrylic to use?

    The top-heavy tipping is a factor, can you add adhesive to the base or holes through the base for physical fasteners? What surface is this going on? Short term or long term? Are they looking to move/travel once made?
  6. Ghosting from the back of cut decals? Any idea what is causing it?

    yup, if you were driving the other direction, the "driver" side of the vinyl would do the same thing
  7. Need Help security signs

    If this is an ongoing order, then you can look to get the equipment to do all in house. IMO, it is better to start off with using a MM here we already have the equipment and knowledge on how to do it https://signs101.com/resources/categories/merchant-members.1/
  8. News Grimco changes pricing!

    This was an interesting announcement. In an extremely price-driven market, Grimco decides to remove an advantage........ They already had QTY breaks and the pricing currently seen (for us) is the same before this announcement.
  9. WTB Used Summa Flatbed 1612 (or similar)

    Click on the "name" next to the "avatar" then click on "Start a Conversation"
  10. Your stuff aint that safe in your truck...

    Pretty much, Old school padlocks do the same thing. We ALWAYS Change out the T-Locks with New ones, we prefer each lock to be keyed differently. Add additional locks to the default
  11. cutting 3/16" acrylic

    only use a circular style cutter, either hand, panel or table style Get a blade for trim / finishing cuts, the tooth count needs to be 60+. adjust you saw so only the minimal of depth is used, GO SLOW...
  12. Design Request Guide/Form

    Here is a template we have used before
  13. Wind load on wall mount channel letters???

    Had a town kick back a submittal because we did not list the head type (Torx in this case) being used on the screws for the installation frame.
  14. Curling Issue with laminated vinyl post-plotting

    Who and why so many passes? There is the culprit, using a CAL material (betting both print and lam) along with a heavy ink saturation. I am also willing to bet you are doing a full bleed imprint. 2 options come to mind: * Add a white border, a minimum of 1/8" per side, with this much ink I...
  15. Curling Issue with laminated vinyl post-plotting

    before you buy another laminator, there are SEVERAL points that need testing. Are you using CAST or CAL material? Print and Lam How many passes are you printing?
  16. Vinyl with no markings on liner

    BigfishDM I'm sure has a wide range of options Z SIGNS We typically have this request whenever we are doing * sub work, * media (tv, movie, etc) they don't like giving free advertising. * Political, if the company is from a country that is not on the "good" list
  17. Brushed aluminum sign a good idea?

    RANT: why do they (insert customer) bother with a sign if they are going to "hide it" with streamers and other "fluff"
  18. Spoiled by air-release

    agree with the range of materials and pricing being so close, we only stock air channels for the commonly printed materials.
  19. question for my sign bretheren and sisteren

    Yes, there are several that can cut VERY accurate. Depends all on your budget. Flatbed (Zund) is the premier. Summa roll to roll plotter also has an eye. the RIP program is a BIG factor. example, * VeraWorks only puts registrations in the corners, easy for migration. * Caldera, has the ability...
  20. 90" Snowflakes

    we have also used banner scrim for large stencils
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