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This has started to happen quite frequently the last few days. I send a print job, it starts printing fine and then part way through the printer starts to make this funny noise, almost like the foil is just spinning. and nothing gets printed from there on. I have to shut off the printer, turn it...

We bring in the file on composer, and when we hit F10 to send it to the printer it gives a message saying that "Disk full while accessing\\alice\gspqueue\....TMP. That is just a file in the queue folder. Alice is just the name of the computer. The file seems to appear on the display of the...

Hello, My Gerber Edge printer will not recieve the jobs. It appears to be online, but when we send a job, it doesnt seem to get it. I turned it off and back on and then sent the job, and it worked. but this seems to randomly happen all the time. The cables are all tight and secure. And its...

Also, A new envision that we just setup yesterday first draws about 7 inches of the paper in and then send it back and then starts cutting. So the begining of the file is okay. But towards the end of the file, the last 5-6 inches, when it draws the paper in, there's not enough slack remaining...

Hey, I am using an Envision plotter. it completes the job and after the cutting is done, it gives an error message on the display screen- "error #29 Y axis overload". Any guesses? Should i worried? Thanks

Hey Composer doesnt even send let us send the print job to the plotter. And now when we click to open GSPlot, the program doesnt open. We have tried rebooting, but no help. This is the error message that shows up Message: 32-bit plot application has encountered a problem Details: App name...

I am consistently for the last month encounting an error that reads "ENVISION system error #23. Unknown plot data" and other similar errors. And what most frequently happens is the cutter forgets its shape that it needs to cut. So the labels get printed by the edge, but when it comes to the...