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I have searched online and have found nothing but old posts from years ago about this mug press. Does anyone know where I could find a heating element for a Mug Xpress 300?

I want to start by saying I am by no means any kind of designer in the slightest. I am a technician. I have been working on Rolands for about 15 months now and I am pretty comfortable with the hardware side of the printers. That being said I would like to learn the basics of getting the color...

I have an issue where the magenta head is not printing in the correct location some of the time on our xc-540. I have already cleaned the encoder strip and sensor but it hasn't helped. i have attached pictures let me know what you guys think. It's happening on multiple jobs that print fine on...

I have a xj-540 that has major magenta banding issues no matter what I seem to do. The test print and fill test both look great but as soon as I send a job with magenta in it to the printer there is major banding and over-spray. I have done the bias/vertical, horizontal and bi-dir. default and...

I am a technician at a company that has several Roland xc-540 LFP machines that we switched to Inktec eco solvent ink before I started working here. There is one printer that has been non operational since before the switch to Inktec ink. I am now in the process of refurbishing this machine. It...

We have been having a lot of issues with our machines saying ink cartridges are empty when they are full or full when they are empty. We use Inktec ink and I can see that the ink level tab on the cartridge is shaped slightly different than the original Roland one so I suspect that may be part of...

When I try to set up the calibration on my xc-540, I am getting overlap on the test print no matter where I set it. It seems to get to a point where it almost doesn't overlap then it starts getting worse again. It also appears inconsistent at the same point on 2 different test prints. For...

We have 11 xc-540 and 2 xj-540. About a month ago we started getting a window that would pop up mid print in versaworks saying "canceled sending native file. Please check cause". When we resend the exact same job it will print fine (although sometimes it takes more than one resend). I started a...