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I had it, now I don't. I'm looking for the file where you print out the crosshairs, load them in the plotter, and make test cuts and adjustments until everything is perfect. I need the file and the instructions. I have spent HOURS digging through Graphtec's site and I'm waiting on a call back...

I am going to need a few sublimation prints done in the next week, probably only 20 or so, approximately 12" X 16". Anyone interested in hooking a brother up?

I am going to need a supplier for 8' x 60' 13 ounce banners, hemmed with grommets. I'm going to need a lot of them for an ongoing project and I'm looking at needing a wholesale price in the 60¢ range. I know I can have them done offshore but I would prefer domestic. Any suggestions?

I hate it. With a passion. But I have to match it and I've been looking and not finding anything close. Any ideas?

Is there a good wholesale DTG printer anyone would recommend or is there anyone here who does it? I have 25 white 100% cotton shirts that I need printed one side with a full color logo. It's not enough shirts to justify setting up 7 screens for screenprinting. Also, while I'm at it, is there...

Is there anyone here who does glue chipping? I just made my first attempt at it and pretty much managed to make a mess with no chips. Here are my details: •Annealed glass, masked with vinyl, etched with 70 grit aluminum oxide •Cleaned with warm water then 99% isopropyl alcohol •Glue was...

We have an old MiniHelix 35w laser in the shop that I am trying to get running. It engraves, it cuts but there are several issues I wanted to see if anyone had any advice on. I know virtually nothing about laser engraving and cutting, the first time I'd ever even seen one in action was when I...

We brought in a new HP 365 back in July and everything was great. Bright, vivid colors. Good Pantone matching. Good color matching between jobs. About a month ago that all went to hell. We didn't change anything but suddenly banners are horrible. Lifeless, almost washed out colors...

I have an art file that I was send by a franchisee. This is a simple, three color, printed and cut graphics job on a van. Shouldn't be a big deal, adjust to artwork for the van, print, cut, apply, collect a check. They sent me a pdf, looks easy enough, bring the van in next week, I'll knock...

A few months ago we started getting head strikes in our prints using 3M IJ35. Now it's progressed to the point where it doesn't matter what material we run, we are getting head strikes every 3-4' and they are always in the same place on the vinyl. Using the takeup reel doesn't seem to change...

Our printer has started doing something weird. We can print entire rolls of IJ40, IJ185, Briteline vinyl, banner or paper and never have a head strike. For some reason IJ35 is horrible about getting them. It's not consistently in one spot, they'll show up randomly across the roll. We've...

What density of window perf is everyone using? We have always used 50/50 but Iately I've had two different suppliers tell me that most people are using 30/70. 30/70 just seems way too open to me, and with that little available print area I just don't see being able to get graphics to pop. The...

We used to have a bottle of cleaner that would instantly remove the ink prints done on our L26500. It was handy when we'd get the odd small head strike along the edge of a print, just wipe it clean and go on. The bottle disappeared today and Google and Grimco haven't been any help. Anybody...

Customer calls. Asks me if I've got a price for them yet. Ask them what they are talking about. Customer says he sent me a facebook message about a sign. Log into facebook, customer has sent me a message asking about a sign and tells me he will email me the art. Check email, no email. Call...

Our HP L26500 had a media jam yesterday like we've never had before. The vinyl material wrapped around the roller that advances and rewinds the vinyl. It took a couple of hours to finally work it all out of the machine. Load new material, start it up, it prints just as good as ever. Only...

Seriously, they took all the great parts of ScanvecAmiable's Production Manager and the good parts of Cutting Master 3 and tossed all that out the window. They cobbled CM4 together out of the leftover scraps that didn't work.

I've had sign designs copied in the past, it annoyed me but life went on. I had someone literally photocopy a sign I did, splice in an different phone number and digitally print them, and even had someone from 1500 miles away call me one time asking me if I'd send them a wrap design I did for a...

Graphtec used to have decent tech support. Nowhere near the stellar quality that Summa provides but it was adequate. Seriously, how many times do you really need support on a plotter? My problem is that I've called Graphtec three times now, left a message for tech support, contacted them via...

I've got a customer who wants a bunch of custom made paint by numbers printed on primed artists canvas. This will just be black, wireframe art, not a full color print. I printed a sample on a couple of materials we use for gallery wrap full color canvas prints, the printing cures enough to not...

Customer called this morning asking about a wrap. Got his specs, did some math, told him "We can do that for thirty two fifty." He asks about a discount for doing two vans, asked a few design questions and said he was ready to get started. Told him he would need to come by, let me get pics of...