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Firmware update expected sometime in June. I'm sure that's basically what the installed on our machine. It does indicate a version 3 though.

Ask for the work around firmware, I am not sure what the name is. They installed it on our machine. It will still throw the heater error code but it'll be 16:4x:00 and will just say "Call Support." You can just hit "Okay" and the machine keeps going. It logs that the error was thrown, and on...

here is our analog board. The 4 shops I have worked at 2 used signVox and 2 used Cyrious. The signVox stores were strongly opposed to printing work orders. The Cyrious stores are not. I like the printed work order, it's something tangible. Also, more mobile than having to always access work...

How do you manage jobs throughout your shop? Digital? Analog? Both? How do you manage jobs in the production side? We use a cyrious for the digital but also have an analog board in the back. It is divided up into production stages and we use magnets to move the jobs across the board. I do not...

You could always use the loading accessory, that HP so thoughtfully included... I'll let you use mine, if I can ever find it.

If you have a server the printer might be auto assigning itself your server's address. I had the problem with another printer, not our 570. We knew better by the time the 570 was installed. Sent from my iPhone using Tapatalk

If that was an option but we have been burned by our backups, most often not being able to get remotely close on color settings and they were both running same rip and same printer. If it was my call, sure, boss won't let it fly. It's her $2M baby. When it is time for the customer do run...

Appreciate the response, but we had to do that for the first two campaigns. The third we have upgraded to D/S printable banner. Fourth campaign will be on a new machine, HP570. I just completed a campaign so pressure is off, for now. Now is the time I implement all the lessons learned from the...

Full extent of job: It's roughly 190 9' x 30" Double sided banners. So, when running a Side A and Side B, how often should I realign? We are running this on a single 570, and do have many daily jobs. So some of this needs to be able to be run at night/no attention. If it's only running side...

I'm at 207

We're running cooler than 235, but leaving the door open has greatly reduced the error, for us. HP tech actually just come through and switched some boards around and such to test if it's firmware or hardware, so high five on HP. Barcelona is working on a firmware patch, but they really have...

HP's suggested work around is to leave the curing door open, which has definitely helped my machine. It is a known bug in their latest firmware update. They are currently working on patching the firmware. Everytime I'd call and it'd ring like someone was able to pick it up, the call would...

Has anyone had troubles with Error 16:41.10?

Unsure why it would start printing empty space, I would run my 360 until it would ask for another cartridge. They are hot swappable, so as long as you change them in a reasonable amount of time it shouldn't matter. When I was under 100 I'd set the new cart on top of the printer, especially if i...

I have thought about that, but just haven't had the time to test it. Also, when i try to print double sided I pull an error (16:41.10) almost every time. Reading the info on it, it has something to do with the heater over current.

IT allows me to load everything in but when I click print, when onyx should auto generate side B, it gives me the error. "Could not generate side B want to continue printing?"

The error comes through on Onyx

Storm 00-04-00.2 Sometimes I get it with vinyl but mostly banner, mostly when I am trying to run a second side print. I can count on it, occasionaly on vinyl but not usually. I'll try knocking off 5.

I have a L570. Brand new, it's been hot for less than a week. I get a relentless error (16:41.10) something about the curing module. Has anyone else recieved this error? Only thing that helps is a full reboot, and then it may persist for 3 hours and not at all. Seen very little info in regards...

When I try to run through the workflow for double sided printing in Onyx 12 on our 570, i get an error saying "Side B could not be generated"