troubleshooting

Hi guys. I just bought a used (almost new) CE5000-60. Have set it up, followed all instructions, but it still cuts HORRIBLY bad! I have posted 2 pics of my problem, that i cant seem to come past. I cut with original settings, and i use Signtcut pro as software with no altered settings. Do...

Hi all, currently having some issues with our VS-640. Doing some truck lettering and some of the letters aren't fully cut, mostly things like a G or R, letters that are a little more "complex" than say an L or an O. Another issue I'm having is that sometimes when I check off "Cut Image...

I am having an issue with my plotter. Yesterday, a fellow employee used the Cut/Plot option in flexi to plot out a menu board. Normally, all of our cutting is done through the Rip/Print option and selecting Contour job only. Later in the day, when we returned to cut another job, the plotter...

My Spitfire 65 prints a very nice and rich test print (i have a new heads) but when i start to print from RIP i have a problem with blured edges. cyan and magenta are divide in two. double edges of cyan and magenta. Can you help me?

I am currently running a Mutoh Prismjet Extra 48" printer bought from signwarehouse. I attended a training session last week and the printers were left dormant all day friday and the following weekend. I normally have to take some time to recover all nozzles and get a good nozzle check after the...