I have had really no issues with my flexi (knock on wood) but had a friend upgrade from 8.1 to 8.5 several months ago and has nothing but nightmares from it, tech support from the company wasn't very good either. I really dont see the need to upgrade all the time if what you have works for what you need. If it aint broke..dont fix it!
I get ticked when I have a place like this where I have been getting quality & reliable & professional assistance for many many years, both by other users & the many high level software developers, technical support agents & other manufacturer representatives who I've come into contact with...
My response:
Hey, if it works for you great. Most tech support engineers are low-level engineers and know very little about the actual code-base that runs the application. They may be computer programmers but they are not responsible for the code base. It takes years to understand the code base of major applications. No one starts at the top.
I do agree that I get good advice on signmaking here but I think we're really talking about tech support of software vendors.
...but then some windbags come in ON A REGULAR BASIS and trash talk the programs that work flawlessly for hundreds of us on a daily basis.
My response:
First off you should keep insulting statements (windbags) off this bbs. Insults are used as bullying when there is no case to make.
Now to your point:
You've got to be kidding! Flawlessly for hundreds on a daily basis! How in the world does a software program running on an operating system which has it's own bugs in it run flawlessly? Where do you get your software expertise from? Some Java code, maybe some HTML from your website? Do you really understand what makes an operating system tick?
Why do I get ticked? ...Because some day, all these high level software developers, technical support agents & other manufacturer representatives might just get sick of logging on to help us, only top get shat on by the clueless few.
My response:
First off high-level software developers for Flexi are not to be found on a regular basis on this forum. Second, high-level developers don't answer support calls. Third, technical support in most cases understands function and not the code base of the application. They train on your dime and time. Once your problem is accepted they begin to review possible solutions, workarounds, and possibly some of the code base. Fourth, manufacturer reps can only say "upgrade" or "bug-fix" when they should be reporting the problem to the high-level developers. Fifth, if the attitude of any retailer - software or otherwise - is to respond to a complaint with non-support then they don't belong in business.
Let me be clear that I am no longer talking about Flexi (SAI). I'm responding to software problems in general regardless of the application. Also, you may want to note that I did this without resorting to insults.
quote=iSign:I get ticked when I have a place like this where I have been getting quality & reliable & professional assistance for many many years, both by other users & the many high level software developers, technical support agents & other manufacturer representatives who I've come into contact with...
My response:
Hey, if it works for you great. Most tech support engineers are low-level engineers and know very little about the actual code-base that runs the application. They may be computer programmers but they are not responsible for the code base. It takes years to understand the code base of major applications. No one starts at the top.
I do agree that I get good advice on signmaking here but I think we're really talking about tech support of software vendors.
quote=iSign;..but then some windbags come in ON A REGULAR BASIS and trash talk the programs that work flawlessly for hundreds of us on a daily basis.
My response:
First off you should keep insulting statements (windbags) off this bbs. Insults are used as bullying when there is no case to make.
Now to your point:
You've got to be kidding! Flawlessly for hundreds on a daily basis! How in the world does a software program running on an operating system which has it's own bugs in it run flawlessly? Where do you get your software expertise from? Some Java code, maybe some HTML from your website? Do you really understand what makes an operating system tick?
My response:
First off high-level software developers for Flexi are not to be found on a regular basis on this forum. Second, high-level developers don't answer support calls. Third, technical support in most cases understands function and not the code base of the application. They train on your dime and time. Once your problem is accepted they begin to review possible solutions, workarounds, and possibly some of the code base. Fourth, manufacturer reps can only say "upgrade" or "bug-fix" when they should be reporting the problem to the high-level developers. Fifth, if the attitude of any retailer - software or otherwise - is to respond to a complaint with non-support then they don't belong in business.
Let me be clear that I am no longer talking about Flexi (SAI). I'm responding to software problems in general regardless of the application. Also, you may want to note that I did this without resorting to insults.
Here is an idea...
Learn to use photoshop and illustrator then you don't need flexi....
Here is an idea...
Learn to use photoshop and illustrator then you don't need flexi....
My response:
First off high-level software developers for Flexi are not to be found on a regular basis on this forum. Second, high-level developers don't answer support calls. Third, technical support in most cases understands function and not the code base of the application. They train on your dime and time. Once your problem is accepted they begin to review possible solutions, workarounds, and possibly some of the code base. Fourth, manufacturer reps can only say "upgrade" or "bug-fix" when they should be reporting the problem to the high-level developers. Fifth, if the attitude of any retailer - software or otherwise - is to respond to a complaint with non-support then they don't belong in business.
Let me be clear that I am no longer talking about Flexi (SAI). I'm responding to software problems in general regardless of the application. Also, you may want to note that I did this without resorting to insults.