GoodPeopleFlags
New Member
We bought 2 retractable banner stands last week and printed the banners in-house. I went to install the banners on them today and the snap rail that is supposed to hold the banner material into the bottom wouldn't close. So I called the company and come to find out, you're not supposed to use 13oz banner material with this - or any - of their retractable stands! NO WHERE in their catalogue or online does it mention that. So now what do I do??? I have to either get new stands to accomodate the banners or get new banners. The supplier said she would make me a good deal on them printing them but it wouldn't be today and they're about 3 days shipping from us. I wonder if she would subtract our cost of the ones we've already printed here??? We don't want to buy a roll of 10oz material for the 3 - 4 times a year we sell retractable banner stands.
What to do now? Any suggestions?
What to do now? Any suggestions?