I have to say we always hear of horror stories on how people do things badly and since we are all technically vendors we always know that angry people always talk bad about you or how you treated them. Because I am one of those that definitely bad mouth's someone if they treat me wrong I have to look at how often do I give praise when someone does it right? I am going to take the time because of the service I have received.
Advantage Sign and Graphic Solutions does the best to bend over backwards to make sure I have the materials I need at a fair price. Lisa Newmeyer if you are blessed enough to be in her area of coverage cares about your business and wants you to succeed. She is always calling back to touch base on a new product you might have tried or making sure you got what you ordered. If there is a problem and we all know problems happen because people are involved I only have to call once and she does the rest. I can even call and describe a product to her and instead of me spending precious management and estimating time to look for it she will try to find it for me. There are no words to describe or convey just how happy I am with the service I receive. Even if a product costs a bit more I will gladly pay to know I am taken care of especially when I am in a pinch.
I also just bought a new S-70 from Advantage and I was worried because I had to deal with a equipment rep instead of my normal rep Lisa, but after being introduced to Matt Molenbeek he is very friendly and knowledgeable of the products. I ordered the printer on a late Friday evening and had the printer shipped Monday. I would have had it that Tuesday but we had a bad ice storm here and it held it up a few days. I mean that is crazy fast. It literally was like I ordered the printer and the doorbell rang... Matt stayed in constant contact to make sure everything went smoothly. He also followed up after the printer was setup to make sure I was satisfied with the technicians work and the printer. Advantage had a very knowledgeable tech by the name of Joel come out and setup the S-70 and I had him stay another day to profile it on Caldera which I purchased from Advantage as well.
If you want someone to be behind you every step of the way then look no further. Honestly I almost feel like they are family in how they do care about my business. When the chips are down and the job is on the line I know there is one thing I don't have to worry about and that is my supplier Advantage Sign and Graphic Solutions.
Advantage Sign and Graphic Solutions does the best to bend over backwards to make sure I have the materials I need at a fair price. Lisa Newmeyer if you are blessed enough to be in her area of coverage cares about your business and wants you to succeed. She is always calling back to touch base on a new product you might have tried or making sure you got what you ordered. If there is a problem and we all know problems happen because people are involved I only have to call once and she does the rest. I can even call and describe a product to her and instead of me spending precious management and estimating time to look for it she will try to find it for me. There are no words to describe or convey just how happy I am with the service I receive. Even if a product costs a bit more I will gladly pay to know I am taken care of especially when I am in a pinch.
I also just bought a new S-70 from Advantage and I was worried because I had to deal with a equipment rep instead of my normal rep Lisa, but after being introduced to Matt Molenbeek he is very friendly and knowledgeable of the products. I ordered the printer on a late Friday evening and had the printer shipped Monday. I would have had it that Tuesday but we had a bad ice storm here and it held it up a few days. I mean that is crazy fast. It literally was like I ordered the printer and the doorbell rang... Matt stayed in constant contact to make sure everything went smoothly. He also followed up after the printer was setup to make sure I was satisfied with the technicians work and the printer. Advantage had a very knowledgeable tech by the name of Joel come out and setup the S-70 and I had him stay another day to profile it on Caldera which I purchased from Advantage as well.
If you want someone to be behind you every step of the way then look no further. Honestly I almost feel like they are family in how they do care about my business. When the chips are down and the job is on the line I know there is one thing I don't have to worry about and that is my supplier Advantage Sign and Graphic Solutions.
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