It’s incredible the poor quality that comes from this company, my compressor sounds like a FREIGHT TRAIN when it comes on and that’s every 4 or 5 uses, I’ve had to remove the lid of the compressor box as it sound like its falling apart
I said I didn’t want to write a novel but this is a warning to all who are considering one, Don’t buy from Henan Yingkai, You will regret it, You will want it out of your shop cos you are sick looking at an oversized expensive storage table.
Sorry for posting and disappearing before, Henan Yingkai decided to contact us again ONLY after we posted this review to try and resolve the issues. We gave them the benefit and time to resolve the issues although another 8 weeks passed and still in the same position. bought in July
An independent person they recommended came and looked at the machine agrees with the poor manufacturing standards to what he normally see’s. They have passed this information back to Henan Yingkai but they still don’t want anything to do with it and let us $10k out of pocket
The Independent inspector was extremely good at what he does and showed us heaps about levelling and the machine and adjusting pressure as they were wrong, Also fixed the bearings that slipped off breaking the heater on first use (Not the cause of the user as commented by Richard but because they don’t press bearing onto the shaft like IT SHOULD BE DONE IN manufacturing). The solution was to mark the shaft so the bearing grips and does its job. We really appreciate the independents persons time spent helping!!
(The levelling of the bed is still an issue due to poor manufacturing and is a work in progress atm, It’s hard to spend 50+hours on a brand new machine and still need to run your sign business.
Major Issues identified
- - Bubbles through-out the length of the laminator (Solution - Add 2mm PVC offcuts if its 8 mm add 4 pieces of 2mm PVC stacked)
- - Roller doesn’t roll straight and creases the vinyl (No solution to fix)
- - Electric Shocks touching the frame (No point fixing this as machine can’t do the above)
Minor but shows the poor workmanship and quality from Henan Yingkai
- - Scratches in the glass
- - Bearings not locked on to shafts causing the main roller to slip and broke the heater core
- - Poor paint and already have Rust on the frame
- - LED’s Flicker randomly even when light switch is off (Probably why the electric shocks touching the table)
- - Air compressor sounds like a freight Train
After talking to the 3rd person from Henan Yingkai and 9 weeks have passed they tell me that tempered glass is never flat and requires the customer to level the laminator. This is the first time i had heard this after countless hours (Weeks) talking about the exact issue. I have so many different stories from them
- 1. Must have been damaged in shipping
- 2. Then Never seen the issue before
- 3. Then this is what another customer did to fix theirs
- 4. Now It’s a requirement to level the laminator
Now in the same time of them making up excuses never seen it before etc CT-Media is given reassurance he won’t have the problem as they have a new model which fixes the exact issues I have ;|
[FONT=&]Hey dear Christian,This is maggie from henan yingkai.[/FONT]
[FONT=&]Firstly thanks for your trust on our company and choose to buy our flatbed laminator machine FY1737.[/FONT]
[FONT=&]Your model is newest one which has the function to level the table,you can see there are many support point under the glass table,will not happen the same problem as Mr Geoff.I promise your machine is well built.Do not worry,it will worth what you pay for,Just wait for it arriving.[/FONT]
MIND YOU WE BOUGHT WITHIN 2 MONTHS OF EACH OTHER
Don’t trust what they tell you as they just want you to go away which is why I’m sending my experience to warn you to stay as far away as you can.
I guess buying this Fayon flatbed from Henan Yingkai is just a $10,000 learning experience. Listen to the rumours and don’t buy from them, you will get burnt.
2CT-Media you must have something in your favour you dodged a bullet, you could have received the same quality as mine. Must be because you talked about becoming a supplier
or it was an ex demo machine. I agree with Christian very well packed pity about the quality out of the factory tho
Video
Dropbox - 20161010_180641.mp4