Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

FC7000 Dead After Static Shock

Discussion in 'Graphtec' started by SlamMan, Mar 9, 2010.

  1. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    One of our FC7000 plotters died yesterday after receiving a static shock from a user. I've been shocked plenty of times when touching the machine but until now it has always bounced back.

    Any idea what exactly may have happened. Any possibility we could diagnose and fix the problem without a tech?
     
    Tags:
  2. Universal Industrial Sales

    Universal Industrial Sales Member

    46
    0
    0
    Feb 8, 2010
    you probably shorted a wire or part
     
  3. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    I figured as much but I'm not sure if there's anything I can do outside of calling in someone to fix it.
     
  4. BobbyFosson

    BobbyFosson Member

    401
    0
    0
    Feb 25, 2007
    You might want to uplug it and take off the right cover to expose the mainboard... I think there is a glass fuse there somewhere... HOPEFULLY that is the issue. Test with and Ohm meter and if dead, replace.

    Otherwise call Graphtec and see if there is a local authorized service center... if it popped and no wont come on, it is either fuse or board more than likely.

    Keep us updated and best of luck.
     
  5. Universal Industrial Sales

    Universal Industrial Sales Member

    46
    0
    0
    Feb 8, 2010
    I know nothing of how to trouble shoot anything that has to do with hardware, a vehicle isn't hard. But computer parts are a different story. Google it? I do that for even the smallest problems i cant figure out.
     
  6. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    I pulled off the left and right covers and unfortunately didn't see any obvious fuses. At least none of the kind of automotive and glass fuses I'm familiar with. I can take a pic if anyone is interested.
     
  7. BobbyFosson

    BobbyFosson Member

    401
    0
    0
    Feb 25, 2007
    Take a pic of the area where the power cable is connected... I will look.
     
  8. BobbyFosson

    BobbyFosson Member

    401
    0
    0
    Feb 25, 2007
    Found the following in my service notes - Break out the voltage meter
     

    Attached Files:

  9. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    :U Rock:

    Thanks for posting that. Here are the pics I took. I don't think we have a voltage meter here at the shop so I'll have to bring them from home tomorrow. I'll also have to read the manual for my meter because I'm not exactly sure how to use it, LOL.

    ***
    Offsite Pic Replaced or removed Please Observe Our Photo Posting Rules
     

    Attached Files:

    Last edited by a moderator: Mar 9, 2010
  10. chrisphilipps

    chrisphilipps Merchant Member

    652
    18
    18
    Jun 5, 2009
    Wharton, NJ
    What do you mean by died? Does the unit turn on and the screen just stays blank? This is normally what happens and the LCD display needs to be replaced.
     
  11. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    It's like it's trying to turn on.

    I flip the switch on and I can hear a "click" that comes from something on the power supply board and, at about the same time, the screen back light flashes on for a split second and then it's dead. This repeats about every 6 seconds. Click-flash, 6 second pause, click-flash, 6 second pause, click-flash, 6 second pause...
     
  12. chrisphilipps

    chrisphilipps Merchant Member

    652
    18
    18
    Jun 5, 2009
    Wharton, NJ
    That sounds like the main board.
     
  13. Compilla

    Compilla Active Member

    733
    0
    0
    Jul 21, 2005
    Any updates on this issue?
     
  14. SlamMan

    SlamMan Member

    40
    0
    6
    Nov 8, 2005
    Colorado
    Not yet. I haven't had time yet. Rest of the world keeps getting in the way!
     
  15. squidly

    squidly New Member

    3
    0
    0
    Apr 25, 2012
    main board

    What is the cost of a main board for a Graphtec FC7000-75? and can I replace it myself?

    I'm in need of our machine bad.

    Thank you.

    Squidly
     
  16. Dakotagrafx

    Dakotagrafx Member

    182
    0
    16
    Jan 6, 2011
    Michigan
    If I remember correctly the mainboard for a gx series is around 650.00 - so get out the wallet

    you can only get them from a roland dealer - I know Advantage can get them
     
  17. tbullo

    tbullo Superunknown

    391
    44
    28
    Apr 5, 2012
    VA
    We had this happen to one of our Graphtec cutters before. We gave Graphtec a call and they sent us a loaner machine until ours was repaired and sent back. This was more then five years ago, don't remember the price but it was worth it at the time for us.
     
  18. Urq

    Urq Member

    236
    0
    0
    Apr 12, 2005
    Why are people getting shocked by there printers or cutters in this case?
    I mean what are the conditions of where your stuff is located, is it supper dry in where you are?
    I say this as I type this message from Southern California and I have never experienced this type of static electricity here!
     
  19. omgsideburns

    omgsideburns Very Active Member

    2,180
    0
    36
    Apr 15, 2008
    I've replaced a mainboard before. Graphtec will sell it to you but won't tell you how to install/etc.. Someone on here has the service manual and will send it out. I had the USB port fry on mine a while back and then other things started to go so I had to replace.
     
  20. tbullo

    tbullo Superunknown

    391
    44
    28
    Apr 5, 2012
    VA
    Mostly the conditions here in VA during the winter months. We now out of habit touch a file cabinet on the way over to any of the machines. One of the worst shocks to get me was from sorting a pile of Rowmark engrave stock.
     
Loading...

Share This Page

 


Loading...