You want a good one, I got my software 8/14 or 8/15 the free upgrade to 8.5 was announced 8-22. I called SAi and requested a n upgrade. I was turned down FLAT!!! I was told that I was outside the date and that was that. (I was told this by Richard Finkel)
I called him about the request, and he told me to email him a request. So I did, he then forwarded this request to his boss.
When he did this he made a mistake and included me in the email to his boss..:Oops: This was the email he sent.
"Hi Jim,
Do you want to approve a free upgrade for the below Sign Warehouse customer or should I just tell him no?
Richard Finkel"
Might I just say how professional that sounds...
I think this gives some in site in to how SAi feels about their customers.
I was out side the dates and that is their rules, no free upgrade for me, but I will remember this the next time I look for software... maybe so should you.....