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Flexi swatch error

Discussion in 'Flexi' started by rzr2rocket, Nov 28, 2009.

  1. rzr2rocket

    rzr2rocket Member

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    Nov 18, 2009
    I just bought a new computer with Windows Vista and I just bought FlexiDesigner 8 all about 2 months ago. Everything has been working fine up until 3 days ago. For whatever reason an error will pop up when I hit the button to show my swatch panel. It says...

    "An unknown failure has occurred. It is recommended that you restart the application"

    Then when I hit the "ok" button the whole flexi program will close.

    I have restarted the computer and reopened Flexi, but the same error appears.

    Is there a button I hit? Can anyone help me with this?
     
    Tags:
  2. All Signs Inc.

    All Signs Inc. Member

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    Jan 12, 2009
    Welcome to Flexi!!!!
     
  3. encadtech

    encadtech Member

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    Higganum CT
    I have seen Flexi get confused w/ swatches and tool settings - From the start menu - go to Preference Manager. Load the factory defaults and this should fix your issue. You will need to setup your tool bars and preferences when you get done. After you re-arrange your tools again - save this preference so that you can revert to it in the future if need be.
     
  4. rzr2rocket

    rzr2rocket Member

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    Nov 18, 2009
    Thank you encadtech! That worked.
     
  5. Designer Wraps

    Designer Wraps Member

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    NJ
    Thank you. Thank you. Thank you! Did a quick search on this topic (after pulling out my hair for an hour) and found this old post. It worked!!
     
  6. CS-SignSupply

    CS-SignSupply Very Active Member

    Congrats on using the Search function here!

    As for Flexi, preference files do get corrupted every once in a while... Not the only program to do so either.
     
  7. Sign to Go

    Sign to Go Member

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    Default Swatch

    And keep a file copy of a known favorite swatch table that can be copied to the swatch table in case the current working default swatch gets somehow mysteriously hosed.

    Jim
     
  8. Designer Wraps

    Designer Wraps Member

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    NJ
    Gotta luv signs101.

    Thanks guys.
     
  9. pure_media

    pure_media Member

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    Jan 8, 2010
    hahahaha i just came back from an install and i hopped onto 101 here and read this post. I thought i'd go through and figure out the steps stated above incase I would ever need to do it....so i click on my Flexi bar at the bottom of my screen and up it pops saying.... "An unknown failure has occurred. It is recommended that you restart the application"
    I got a kick outta that....FlexiFAIL.

    Almost time to call it a week! Everyone have a great weekend!
     
  10. Sign Works

    Sign Works Very Active Member

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    Sacramento, CA
    Isn't it Flexi version 8.5 that begins to be Vista compatible?
     
  11. CS-SignSupply

    CS-SignSupply Very Active Member

    Correct, 8.5 was the first version officially supporting Vista
     
  12. Techman

    Techman Major Contributor

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    michigan
    for example?
     
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