From a previous post:
Take the covers off the plotter clean the gear drive wheels.
There is a calibration test you can run to test and correct alignment problems between the Edge and the GSX. These are included with Omega and should be found at C:\Jobs\Calibrat\Calibrat.plt on your computer.
- print the calibrate file that has a bunch of black bars with letters identifying them
- cut the print and see which letter the cutter is cutting a bar off
- go into Omega (gspplot) under the plotter settings
- enter the settings and once you save them as your preferences a star will appear next to the Gsx cutter in the list indicating its calibrated
http://www.gerberscientific.com/contacts.htm
860-644-1551 phone