TXFB.INS
New Member
Because you are asking this question, my guess is you're not quite ready for the software. You're first step might be to ask yourself and your staff what you need a software solution to help you with.
Are you familiar with Excel? Do you want to consolidate and share separate spreadsheets in a more convenient manner? Could you use job tracking, logs of time sheets, purchase orders, suppliers, site surveys, etc.? Remote data access from phones and tablets? The list goes on.
I would look at the feature list from the various software providers and consider exactly how the solution might help me in those particular areas. Then I would try to learn exactly how the software provider could make that happen after I talked with their happy customers. More than once.
I would beg to differ slightly.
having worked here for eight years I have seen SEVERAL versions of processes and software tried.
The last software was such a waste it never went live, even after countless hours of trying. There was a total loss of money.
On a side note if the company offers a test period for their software / program......... take it, do NOT rely on their website, YouTube videos, or sales pitch. they only showcase the high points
currently in place are written work orders, Excel Files, PDF files, Quickbooks, job packet sleeves and Trello.
while this combination of steps is getting us by,some days better than others, we are currently a shop of 6 and looking to expand both in physical and E-commerce.
Which will require more streamline, efficiency.and automation
Then to add another wrinkle is the range of items that are offered, wide format, screen printing, paper printing, engraving, etc...
too often I hear, "hey I have XXXX on the phone and wants to know where their order stands?" or " I can't access the XXXX Excel file, who has it open?", "why are there 5 versions to the XXXX file" "what orders are approved for production?" "what material was quoted for this order"
Then when you add in the sales guys working out of office who are either calling or Emailing in, for any of the above or to make changes to orders.
By the end of the day, it seems like more time is spent playing hide n seek and maintaining what is there vs improving.
Finally there are no better critics than end users, hence this is why this forum is here.
What points work best for you, what did you find that needs to be addressed, etc.
If all sales pitches, descriptions, software, tools, etc. were full disclosure and transparent and did everything asked of it, then we would all be happy and cheerful like a litter of puppies.
OR if someone wants to provide an open / unlimited credit line I would more than happy to test the different software and compare them
Cause in point, CoreBridge has live demos, but for you to "test" it, there is a $1,500 set up cost.
Just yesterday, we had to disassemble and repair one of the Roland printers because the tech that replaced the head put the capping station head on backwards and caused a loss of vacuum, which caused the vacuum pump to burn up. all of this happened AM and there were 3 rush jobs that had to be completed by that afternoon.
Called the tech, "my bad those darn things can fit either way, I can come out next week for the repairs"
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