HP L330 DNS settings

[Dennis422]

Looking to fix an issue with my HP L330 not connecting to the internet.
It seems that DNS settings were messed up. I am able to send stuff to be printed, network connection is OK. Only issue is that I can not connect to the internet do download profiles and firmware update.

Anyone had or has the same issue?

Thanks

 

[Creighton]

Looking to fix an issue with my HP L330 not connecting to the internet.
It seems that DND settings were messed up. I am able to send stuff to be printed, network connection is OK. Only issue is that I can not connect to the internet do download profiles and firmware update.

Anyone had or has the same issue?

Thanks

You have it receiving a DHCP address from your router so the DNS populates automatically, or did you manually assign an IP?

 

[FrankW]

Set the Printer to DHCP for a moment. The printer will poll the correct data. Set it back to Manual, the printer will remember the polled data. Set the right manual IP-Adress again.

 

[AGCharlotte]

you can always manually set them. I Google's DNS servers, 8.8.8.8 and 8.8.4.4.

 

[Solventinkjet]

you can always manually set them. I Google's DNS servers, 8.8.8.8 and 8.8.4.4.

You should take a look at 1.1.1.1 and 1.0.0.1 as well. They are specifically designed to get the best response times.

 

[AGCharlotte]

You should take a look at 1.1.1.1 and 1.0.0.1 as well. They are specifically designed to get the best response times.

nice didn't know about that one!

 

[bannertime]

nice didn't know about that one!

It's pretty new. "Privacy" oriented as well, by Cloud Flare.

 

[dypinc]

Since your not connecting your printer directly to the internet your DNS server setting in the printer should be your Routers address. Let your Router handle outside DNS server addresses.

 

[Dennis422]

Hi everyone. Thanks for replies.
I tries 8.8.8.8 and 8.8.4.4 combo, tried 1.1.1.1 and 1.0.0.1 combo, got the router numbers, reset to factory......
Nothing worked.
Will have to try something else.

 

[Solventinkjet]

Hi everyone. Thanks for replies.
I tries 8.8.8.8 and 8.8.4.4 combo, tried 1.1.1.1 and 1.0.0.1 combo, got the router numbers, reset to factory......
Nothing worked.
Will have to try something else.

I doubt it's the DNS settings. Usually when you don't input DNS settings it just defaults to the router's default DNS. Are you able to print to the printer? If not, I would say you have a general network issue.

 

[bannertime]

If you can print, in a pinch you can send profiles to the printer from your browser and some RIPs.

What's your network setup like? What's the setup between the computer, router, and L330?

 

[Dennis422]

Yes, I can print.
I have my printer connected to the router, and router to the internet and a computer.
It is printing fine but for some reason it will not connect to the internet.

 

[bannertime]

Yes, I can print.
I have my printer connected to the router, and router to the internet and a computer.
It is printing fine but for some reason it will not connect to the internet.

Is there anything else connected?

 

[Joe House]

I've had problems setting up the printer if the clock is not set to the correct time. Check your date and time settings.

 

[AF]

Restart the router, restart the printer, disconnect allmother hardware, double check settings and test. Make sure cables are the correct type and connected to the correct ports.