I am new to this machine, as well as print graphics. I am a graphic designer by education, but am in a new position where I also create vinyl graphics.
I have been having issues with the plotter that is putting me days behind in my work.
Currently, no matter what vinyl material I use, the plotter is not completing cuts. It's also leaving what I call "picks". Raised bits of vinyl where the motion wasn't followed through. It's making wedding IMPOSSIBLE. The plotter was working fine until our IT guy added more memory to my computer and messed up all my ports. (The computer and the plotter were not communicating.) Once we got that fixed was when I began having the issues with the cuts and weeding. I've tried everything I know (Which isn't much since have only been at this 3 months and had NO formal training) from a visit from a tech guy to fix our other mimaki printer. I have replaced the blade, made sure everything is clean and in working order, the machine is balanced and everything is lined up properly. Like I said, no problems til the IT guy added memory and unplugged everything then plugged it all back in.
Can anyone help me with a solution to get back my smooth plotting/cutting and weeding?
I am in dire straits here and can't get a tech out to look at it for another week and the phone help is no help at all.
You can only leave messages and pray they call you back.
Thanks!
I have been having issues with the plotter that is putting me days behind in my work.
Currently, no matter what vinyl material I use, the plotter is not completing cuts. It's also leaving what I call "picks". Raised bits of vinyl where the motion wasn't followed through. It's making wedding IMPOSSIBLE. The plotter was working fine until our IT guy added more memory to my computer and messed up all my ports. (The computer and the plotter were not communicating.) Once we got that fixed was when I began having the issues with the cuts and weeding. I've tried everything I know (Which isn't much since have only been at this 3 months and had NO formal training) from a visit from a tech guy to fix our other mimaki printer. I have replaced the blade, made sure everything is clean and in working order, the machine is balanced and everything is lined up properly. Like I said, no problems til the IT guy added memory and unplugged everything then plugged it all back in.
Can anyone help me with a solution to get back my smooth plotting/cutting and weeding?
I am in dire straits here and can't get a tech out to look at it for another week and the phone help is no help at all.
You can only leave messages and pray they call you back.
Thanks!