Hi All,
So here's an update to the drama that is our printer.
We ordered in a new head. It cleared the error but right before a test print a NEW head error showed up. History repeated itself and we ordered in a second head. Two lines into a test print, walah. Error # 3. We're in the process of cleaning out all of the lines and cartridges. I now understand what you meant by 'storage mode' and I'm pretty upset at the former manager who bought this thing without bothering to train anyone else on its upkeep, etc. We're a microbusiness here, it's really tough to shell out hundreds of dollars for new printheads.
In any case, I'm hoping that it's not necessarily the head that malfunctioning, but the fact that no ink was getting to the rest. When we swapped the heads before, the error swapped, too. Can one head going bad cause a chain reaction? Any help would be greatly appreciated, in as great of detail as possible.
Thanks! SP