Welcome to the boards Nelson. Please fill out your profile so the knowledgeable members will know what equipment and software you have.
Once that information is available, the chances are someone on this board will have the same or similar setup and will be able to help you with the setup for operation of your new plotter if customer support from the seller is not available.
On your new plotter should be the manufacturers name, along with a model and serial number. Use the name in your favorite search engine to locate the manufactures web site.
From there, you should be able to do a search using the model number to display your specific plotter and obtain a manual in English that you can print out.
Once you have done this, please post back “In This Thread” if you are having any problems with the setup or operation of your new equipment.