Jeff has his own design station adjacent to mine. He is my clone.
Phone rings, either of us pick up. Either of us quote jobs, schedule jobs, layout jobs, go to the counter with walk-ins, orders materials, How we keep all of this straight is at our morning meeting, we discuss what's on our plate for the day, who'll do what.
He can run all the machinery here. Printers, cutters, all shop equipment. He'll grab an armful of job orders in the morning and go out and cut all the substrates needed for the day, file edges, clean them and get them up on the tables. Weeds vinyl, runs the laminator, applies vinyl to substrates.
Meticulous in details and very fast with trucks.
As we finish each job, Jeff and I will bring the finished work up to the girls in front, along with the respective job orders, and we're done with it. They take care of billing the client, collecting, calling them, having them sign-off, everything else.
He can do everything I can do, except he's not quite as sharp in PhotoShop. (and I'm not very good) But he knows Omega Composer real well and some CorelDraw.
He (in better times) has his own helper, usually a college kid in the summers and is good at keeping him busy. Very organized.
We're not a large enough shop to have a man simply "design or production". Here we each do it all.
Jeff has been here eleven years. He worked at a large grocery store stocking shelves. He was only 19 when we got him. I think he has one year of college.