I purchased the cutter brand new in Jan. 08 and have not used is very often except for contour cutting on printed decals. I have a Roland I use 99% of the time for vinyl cutting. I recently moved it to another location after it sitting for several months not being used as I was going to start using it more. Hooked it up, turned it on and I get a Y Motor error. Tech support is telling me its the Y Motor only to find out, my cutter is obsolete after only 6 years and that they no longer make this particular Y motor. After doing some internet research, I have found that the Y Motor in the Graphtec are the same as my cutter, a Vinyl Express Q75, which is a "house" line for Sign Warehouse. Can anyone on here please tell me where I might be able to find a DMN37HE-003 Y Motor? This cutter is practically NEW and I hate that I won't be able to use it.
Thanks in advance!
Michelle
Thanks in advance!
Michelle