but I'm guessing perhaps the website doesn't work correctly on a phone, or possibly takes too long to load.
Yeah, the main site didn't display all that great on mobile devices. We also found in the analytics for our old site, that there was a very high bounce rate for visitors on mobile devices. You could zoom in to read the text but I feel like the standard desktop website makes a terrible mobile site. The mobile site was designed with mobile users in mind. The text is a little more to the point, and much easier to read. We only have a small handful of select photos in the portfolio compared to the main site and we have integrated phone and mobile features. It should be easy to contact us or find us on the mobile site, which I think it the primary goal for devices like smart phones.