Kim and Andy are the inside sales reps in the wi branch, Andy has been with them a long time and knows his stuff, Kim's been around about 3 years and has gotten a lot better. Andy has actually brought us material in a bind on his way home because hi lives near our shop. Those 2 are the only reason we still buy anything from that company.
our outside sales rep was awesome, and they let him go... We had to beg for a new rep. He has been out once and told us that we aren't their ideal customer because we don't buy material by the skid load and that until we do, he has no interest in helping us and we aren't worth his time to stop by. That was the first and last time a glantz rep has been out since our old rep was let go.
when we went to the nbm show a few years back we complained to the brass that was at the show and they blew us off also....
that said, is buy from glantz over us utter if your in the south east wi, region.