Onyx 24 issue BEWARE!

[Boudica]

i believe someone mentioned that you could upgrade by installing as a separate program. keeping the original version 22.5 intact and functioning
assuming you have enough free space, that might be a really good idea

Still holding off. When I do enact the upgrade, I'm going to have a test project in queue, with support on the phone.

 

[ikarasu]

We used Postershop 22 for 2 years with good results. Upgraded in January. We're having so many problems with Thrive 24 it's completely ridiculous. We use Onyx RIP to send print files to our Epsons and Cut files to Go Produce.
1. Onyx was adding the random, duplicate reg marks and we couldn't finish cutting. Summa helped with a work-around.
2. Cut server will not accept the material profiles from Go Produce.
3. Cut sever will not send SGP files to Go Produce.
4. Onyx will not send the proper type of cut profile (ie kiss-cut is sent as thru cut, thru cut is sent as draw etc) Due to this issue we are unable to use the barcode scanning feature.

I was told these are all known issues but not given a work around or date on when to expect these to be fixed.

Beyond frustrated.

What was the work around for number 1? I haven't had time to figure out the cause since it only did it on my home printer... Figured one day I'll try to reinstall and hope it fixes it