Hog Wild graphics
New Member
Just placed my order for the upgraded inferno. Casey was very easy to work wih and talk to.
Cant wait until it gets here.
Cant wait until it gets here.
Can I humbly ask what the benefit to these systems are?
Nothing looks to be proprietary, or am I missing something?
You can build your own hot box if you know how, super fast processor, SSD hard drive, lots of RAM, Nvidia video card, heavy duty power supply, but if your NOT into building your own computer, then you can purchase one from Signburst already to go.
And Casey's support is second to none!
First, congrats to the OP on your new Inferno! We are excited to have you in the family.
For those of you that are already in the SignBurst family, thank you for the kind words. Hopefully, you already understand our level of commitment to our customers.
For those of you who are not, these are honest concerns and comments and I have honest answers (some of which have been borrowed from earlier posts on a similar subject).
As for the cost and value, I would just like to say that when you buy one of our computers, the actual computer purchase is often just the beginning of the relationship.Our customers call with all kinds of issues and we almost always try to assist in every way possible (i.e. network troubleshooting,software questions and troubleshooting, work-flow recommendations,storage and backup considerations, and much more). I really enjoy helping my customers. I appreciate their business and will do whatever I can (within reason) to assist when they need it.
How much is that worth to you? That is a question that only you can answer. We save our customers countless hours of frustration and billable service hours by helping when they would otherwise have to pay a computer consulting/service company who may or may not be giving them correct or knowledgeable answers as it pertains to the sign and graphics industries. We don't promise to completely replace your computer support company, but we just might. Many of our customers haven't had to call a computer support company since buying their first SignBurst. I can guarantee that we save our customers $$$ and headaches. I have been told so by our customers time and time again.
We are familiar with the software that our customers use and can not only make system recommendations based on their software requirements, but can often avoid potential problems ahead of time. The computer requirements given by software companies are vague at best. We assist our customers in choosing a computer that is going to work for them and setting up their software to take advantage of the speed in their new computer. If one of our customers needs help setting up their computer and/or software, we are happy to help and we are only a phone call away.
We don't claim to know everything about all of the industry-specific software out there. There is a lot of software out there and there are just some things that only the software companies can fix. In some instances though, we have direct lines of communication to software companies and can get you help when their tech support lines don't answer or put you on hold for extended periods of time. We have friends in the industry and will leverage those relationships to help our customers if we can.
While we build very fast, stable, and reliable computers, they are still computers and can have issues. We try and avoid as many of those issues as we can by building with high-quality components (Yes, there are many levels of quality in computer components. They are not all the same.), performance testing in the major design and RIP software, and educating our customers on a few “best practices”. Even so, our customers do occasionally run into problems. Regardless of when they bought their computer from us, we try our best to help.
I guess that what I am trying to explain is that there is value to buying a SignBurst beyond the initial cost. We see it as a partnership with our customers and want to help them succeed. We don't have all the answers and solutions, but we do try to go above and beyond to help our customers if we possibly can. It is hard to explain the level of commitment that we have to our customers, but hopefully our customers understand. Hopefully, we provide a value and commitment not available to you anywhere else. That is our goal.
On the other side of the coin, there are those customers who buy a SignBurst and we don't hear from them except for when it is time to buy a 2nd computer from us. That means that their experience was uneventful and after all, isn't that really what we are looking for?
First, congrats to the OP on your new Inferno! We are excited to have you in the family.
For those of you that are already in the SignBurst family, thank you for the kind words. Hopefully, you already understand our level of commitment to our customers.
For those of you who are not, these are honest concerns and comments and I have honest answers (some of which have been borrowed from earlier posts on a similar subject).
As for the cost and value, I would just like to say that when you buy one of our computers, the actual computer purchase is often just the beginning of the relationship. Our customers call with all kinds of issues and we almost always try to assist in every way possible (i.e. network troubleshooting, software questions and troubleshooting, work-flow recommendations, storage and backup considerations, and much more). I really enjoy helping my customers. I appreciate their business and will do whatever I can (within reason) to assist when they need it.
How much is that worth to you? That is a question that only you can answer. We save our customers countless hours of frustration and billable service hours by helping when they would otherwise have to pay a computer consulting/service company who may or may not be giving them correct or knowledgeable answers as it pertains to the sign and graphics industries. We don't promise to completely replace your computer support company, but we just might. Many of our customers haven't had to call a computer support company since buying their first SignBurst. I can guarantee that we save our customers $$$ and headaches. I have been told so by our customers time and time again.
We are familiar with the software that our customers use and can not only make system recommendations based on their software requirements, but can often avoid potential problems ahead of time. The computer requirements given by software companies are vague at best. We assist our customers in choosing a computer that is going to work for them and setting up their software to take advantage of the speed in their new computer. If one of our customers needs help setting up their computer and/or software, we are happy to help and we are only a phone call away.
We don't claim to know everything about all of the industry-specific software out there. There is a lot of software out there and there are just some things that only the software companies can fix. In some instances though, we have direct lines of communication to software companies and can get you help when their tech support lines don't answer or put you on hold for extended periods of time. We have friends in the industry and will leverage those relationships to help our customers if we can.
While we build very fast, stable, and reliable computers, they are still computers and can have issues. We try and avoid as many of those issues as we can by building with high-quality components (Yes, there are many levels of quality in computer components. They are not all the same.), performance testing in the major design and RIP software, and educating our customers on a few “best practices”. Even so, our customers do occasionally run into problems. Regardless of when they bought their computer from us, we try our best to help.
I guess that what I am trying to explain is that there is value to buying a SignBurst beyond the initial cost. We see it as a partnership with our customers and want to help them succeed. We don't have all the answers and solutions, but we do try to go above and beyond to help our customers if we possibly can. It is hard to explain the level of commitment that we have to our customers, but hopefully our customers understand. Hopefully, we provide a value and commitment not available to you anywhere else. That is our goal.
On the other side of the coin, there are those customers who buy a SignBurst and we don't hear from them except for when it is time to buy a 2nd computer from us. That means that their experience was uneventful and after all, isn't that really what we are looking for?
Can I humbly ask what the benefit to these systems are?
Nothing looks to be proprietary, or am I missing something?
A new computer.
It's just a tool. It is nothing more than a pile of metal and plastic. It is not a life altering emotionally charged interaction. It is not nirvana. It will not make us complete. Turning a new one on does not bring any emotional charge.