I recently bought 2 DX4 print heads and followed the instructions in the manual to fit them.
However once fitted the heads do not print, it is as if they do not recieve a signal from the printer to print, they are filled with ink and when cleaning cycle runs the ink does come out, this noted as I left them for a while and I can see the catch bottle has ink in from the cleaning cycles.
I cannot find a technician that is prepared to help me with out selling me a new printer saying that these old printers are not worth fixing, does any one know how I can test the heads, the ribbons or other parts to see if the heads are faulty or if it is some other electronic fault etc.
I did not however write down the old head numbers before removing them from service so I cannot put them back in.
Thanks, any help would be appreciated.
However once fitted the heads do not print, it is as if they do not recieve a signal from the printer to print, they are filled with ink and when cleaning cycle runs the ink does come out, this noted as I left them for a while and I can see the catch bottle has ink in from the cleaning cycles.
I cannot find a technician that is prepared to help me with out selling me a new printer saying that these old printers are not worth fixing, does any one know how I can test the heads, the ribbons or other parts to see if the heads are faulty or if it is some other electronic fault etc.
I did not however write down the old head numbers before removing them from service so I cannot put them back in.
Thanks, any help would be appreciated.