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Roland Truevis SG540
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Cassie Peters
New Member
Press Function > Cleaning > Test Print
Try unplugging and firmware upgrade. Without the code, I can't really provide any better direction on how to proceed though.
Cassie Peters
New Member
Service code 0380
The 0380 error means that the printer doesn't think that the damper is filling when it should be. [Edit - the 0002 indicates that the error is on the Magenta channel] This could be as simple as the needle not puncturing the ink bag properly or the ink bag is empty and the empty sensor isn't working correctly. Check you ink bag, try a different one. Beyond that, I would get a Roland tech in to check it out. If it doesn't recur, then I wouldn't worry about it.
As for prints being darker, that could be that the damper really is full and the printer continues to pump ink to it - I'm really just speculating at this point. A tech should take a look at it if rebooting and firmware update doesn't fix this.
Good Luck
As for prints being darker, that could be that the damper really is full and the printer continues to pump ink to it - I'm really just speculating at this point. A tech should take a look at it if rebooting and firmware update doesn't fix this.
Good Luck
Cassie Peters
New Member
Ok thanks so much, service guy is a week out and 3 hours away from me !! Of course I have a huge workloaid this week ,.. did you see the pic of the nozzle test ?The 0380 error means that the printer doesn't think that the damper is filling when it should be. [Edit - the 0002 indicates that the error is on the Magenta channel] This could be as simple as the needle not puncturing the ink bag properly or the ink bag is empty and the empty sensor isn't working correctly. Check you ink bag, try a different one. Beyond that, I would get a Roland tech in to check it out. If it doesn't recur, then I wouldn't worry about it.
As for prints being darker, that could be that the damper really is full and the printer continues to pump ink to it - I'm really just speculating at this point. A tech should take a look at it if rebooting and firmware update doesn't fix this.
Good Luck
Cassie Peters
New Member
Ummm , where did my nozzle go ?? LolOther than some missing nozzles, which wouldn't make prints any darker, and your feed adjustment needs to be increased, the nozzle test looks pretty good.
Cassie Peters
New Member
Or how do I fix that ? It's in the manual ?
Ouch! I guess he has a huge workload this week too. Try the firmware update - that's an end user type of thing to do, and it's probably the first thing the tech will try if you don't do it.Ok thanks so much, service guy is a week out and 3 hours away from me !!
Good Luck
Cassie Peters
New Member
Ok , I've googled everything I can on the missing nozzles I will try the firmware update and go from there.. thanks againOuch! I guess he has a huge workload this week too. Try the firmware update - that's an end user type of thing to do, and it's probably the first thing the tech will try if you don't do it.
Good Luck